Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathryn Laintz

Albuquerque,NM

Summary

Kathryn has proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of management positions. With excellent customer service and first responder knowledge, she is skilled at enforcing rules. She has an excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Kathryn is an enthusiastic professional, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. She has a clear understanding of leadership, teamwork and performing physical duties to a high standard, with training in forestry, first aid, education, and hygiene. Motivated to learn, grow and excel in a career helping others.

Overview

5
5
years of professional experience
1
1
Certification

Work History

YCC Crew Leader

The Family YMCA
05.2022 - 08.2022

As a leader of the Youth Conservation Corps of the YMCA, I was responsible for a group of 13 high school aged children. My co-leaders and the head director of the program worked together with forest service and county open space officials to coordinate environmental and trail/public lands service projects to involve the children in. During the eight hours the program ran, my coworkers and I would lead the children in manual labor projects that benefited the community as well as monitor safe work practices, health of the crew, and work quality. In addition to instructing the children's work, I needed to be prepared to solve conflicts as well as keep up morale and work ethic by encouraging and redirecting them to have appropriate conversation topics and attitudes. At the end of each week, I would also write a weekly report summarizing the events of the week for the YMCA to keep track of.

Assistant Groomer

Shake & Shine LLC
10.2021 - 02.2022

At Shake and Shine, I was employed as an assistant dog groomer. My duties were to care for patrons and their dogs, which included tasks such as nail trimming, bathing, and brushing a variety of dogs. My job also required constant cleaning to maintain store tidiness and hygiene. I also worked at the front desk for retail service and scheduling clients. At this job, effective communication was vital when collecting information about clients and their dogs' needs, as well as maintaining effective teamwork with my coworkers. In addition, I had to be able to quickly adapt my demeanor when working with a range of dogs' temperaments.

YesCorps Assistant Director

The Family YMCA
05.2021 - 08.2021

As an assistant director of the Youth Earth Service Corps of the YMCA, I was responsible for a group of 8-12 middle school aged children. My coassistant director and the head director of the program worked together with community organizations to coordinate engaging and educational service projects to involve the children in. During the four hours the program ran, my coworker and I would lead the children in manual labor projects that benefited the community as well as a hike where they could learn about local ecosystems and history. In addition to instructing the children's work, I needed to be prepared to solve conflicts as well as keep them entertained and having fun with appropriate conversation topics and games. At the end of each week, I would also write a weekly report summarizing the events of the week for the YMCA to keep track of.

Housekeeper

P & L Housekeeping Service
06.2020 - 06.2020

As a housekeeper contracted by P &L, I would communicate with clients about their specific house cleaning needs. I would then work to the best of my abilities to achieve their request within the time frame I was hired by a client. My job included physical labor, such as surface cleaning, moving furniture, washing fabrics, and organizing personal belongings. In addition, I had to be knowledgeable about different types of cleaning products and tools, and how to properly use them to effectively and safely sanitize an area.

YCC Crew Member

The Family YMCA
05.2019 - 08.2019

As a YCC Crew member, I worked a physically demanding labor job performing forestry services and habitat maintenance for Los Alamos County's public lands. Teamwork was vital to effectively complete a project.

Lifeguard

Lifeguard, Canyon Vista Pool Association
05.2017 - 09.2018

As a lifeguard I was tasked with protecting the safety of pool patrons. I also had to work under pressure with a group of peers to make quick decisions involving the well being of the pool and community members. I would also help instruct American Red-Cross certified swim lessons, as well as teach private swim lessons. I was also responsible for maintaining pool cleanliness and safety by cleaning surfaces, monitoring and emptying trash and litter, and testing water chemistry.

Education

Diagnostic Medical Sonography

Central New Mexico Community College
Albuquerque, NM

Environmental Science

Western Washington University
Bellingham, WA

Los Alamos High School
Los Alamos, NM
05.2020

Skills

  • Community Outreach
  • Task Delegation/Supervision
  • Scheduling/Recordkeeping
  • Team Management/Leadership
  • Public Health/Safety Training
  • Environmental Education
  • Customer Service
  • Microsoft Office/Excel/Word
  • Cleaning/Sanitation

Certification

  • First Aid/CPR Certification License-American Red Cross 2022
  • BLS/CPR Certification License-American Heart Association 2023
  • Cultural Sensitivity/Diversity Training-Western Washington University 2020

Timeline

YCC Crew Leader

The Family YMCA
05.2022 - 08.2022

Assistant Groomer

Shake & Shine LLC
10.2021 - 02.2022

YesCorps Assistant Director

The Family YMCA
05.2021 - 08.2021

Housekeeper

P & L Housekeeping Service
06.2020 - 06.2020

YCC Crew Member

The Family YMCA
05.2019 - 08.2019

Lifeguard

Lifeguard, Canyon Vista Pool Association
05.2017 - 09.2018

Diagnostic Medical Sonography

Central New Mexico Community College

Environmental Science

Western Washington University

Los Alamos High School
Kathryn Laintz