Kathryn Lambert
Orlando,FL
Summary
Patient-centered Clinic Receptionist with effective multitasking, communication and organizational skills. Schedules appointments, collects co-payments and files and maintains patients' medical records. Hardworking and courteous individual comfortable performing basic clerical duties, including photocopying, scanning and faxing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Clinic Receptionist
Wycliffe Bible Translators
04.2011 - Current
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
- Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Obtained revenue by recording and updating financial information and recording and collecting patient charges.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
Office Administrative Assistant
Frontier Sales & Service
11.1997 - 01.2009
Education
High School Diploma -
Bishop Egan High School
Levittown, PA06.1961
Skills
- Organizing Service Schedules
- Reminder Calls
- Front Desk Operations
- Information Assurance
- Call Transfers
- Patient Callbacks
- Office Supplies and Inventory
- Confidential Records Management
- Patient Relations
- Petty Cash Management
- Telephone Etiquette
- Appointment Scheduling
- Multitasking Abilities
- Self-Motivated
Timeline
Clinic Receptionist
Wycliffe Bible Translators
04.2011 - Current
Office Administrative Assistant
Frontier Sales & Service
11.1997 - 01.2009
High School Diploma -
Bishop Egan High School
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