Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathryn Lehri

Harrison,AR

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Kangen Distributor

Enagic / Self-Employed
06.2021 - Current
  • Increased customer satisfaction by providing exceptional service and support to other distributors and consumers.
  • Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.
  • Coordinated promotional events to showcase products and drive brand awareness.
  • Conducted market research to identify emerging trends, informing business decisions accordingly.
  • Participated in industry events, networking with potential clients and partners while representing the company professionally.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Developed strong relationships with key accounts, leading to increased repeat business.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.

VIP Cocktail Server

Bucks
09.2020 - 06.2023
  • Increased customer satisfaction by providing exemplary cocktail service and attention to detail.
  • Enhanced guest experience with knowledgeable recommendations on drink selections and pairings.
  • Streamlined ordering process for faster service, resulting in higher revenue and repeat clientele.
  • Collaborated with bartenders to develop creative, signature cocktails that became customer favorites.
  • Established rapport with high-profile clients, leading to increased loyalty and repeat business.
  • Assisted management in training new hires, sharing best practices for excellent service delivery.
  • Implemented upselling strategies that contributed significantly to overall sales growth.
  • Anticipated guests'' needs proactively while providing attentive yet discreet service in line with their expectations.

Assistant Manager

At Peace Floatation & Massage
05.2018 - 05.2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Recruited, interviewed and hired employees.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

Associate of Arts -

Tarrant County College District
Fort Worth, TX

Skills

  • Retail Operations Management
  • Vendor management
  • Problem-solving abilities
  • Product and Service Knowledge
  • Workforce Management
  • Staff Management
  • Sales Strategies
  • Employee Scheduling
  • Organizational skills

References

References available upon request.

Timeline

Kangen Distributor

Enagic / Self-Employed
06.2021 - Current

VIP Cocktail Server

Bucks
09.2020 - 06.2023

Assistant Manager

At Peace Floatation & Massage
05.2018 - 05.2020

Associate of Arts -

Tarrant County College District

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Kathryn Lehri