Kathryn LEWIS-McCloud
Billings ,Montana
Summary
I am a multipassionate nurse generalist with 13+ years of RN experience looking to utilize my broad knowledge to better workflows and support bedside nurses helping utilize their time and provide safe patient care to increase retention, and decrease cost burden within the healthcare continuum.
Overview
21
21
years of professional experience
Work History
Nurse Clinical Liaison
Rehab Hospital of Montana
Billings, Montana
09.2022 - Current
- Assist in compliance of infection control initiatives, respiratory protection program, hand hygiene, quality control
- Developed and maintained relationships with physicians, nurses, case managers and other healthcare professionals to ensure quality patient care.
- Acted as a liaison between external organizations such as home health agencies, skilled nursing facilities, assisted living facilities., in order to facilitate smooth transitions of care for patients discharged from the hospital.
Chief Quality, Compliance, and Risk Manager
Pioneer Medical Center
03.2021 - 09.2022
- Assists in board development, policy and procedure adherence and improvement, risk management, and helped to develop organizational quality initiatives
- Spearheaded utilization review program development and initiation, project management and coordination with multiple organizational and region wide initiatives
- Assisting the regional team to streamline quality training initiatives, participation in various regional leadership projects including patient safety, quality, compliance, central billing office, domain consolidation, Cerner product testing initiatives, PSO, workflow process improvement.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Achieved cost-savings by developing functional solutions to problems.
Telephonic Triage Nurse
MPF Federal
11.2020 - 03.2021
- Telephonic triage for Department of Defense and their families.
- Provided triage services over the telephone, gathering pertinent information to assess patient conditions and needs.
- Answered incoming calls from customers seeking healthcare advice or assistance.
Director of Nursing
Highgate Senior Living (Assisted Living)
03.2020 - 11.2020
- Scheduling, assessment, Case Management, workflow development, quality development, educator, compliance, employee development and recruitment.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted COVID-19 safety training for staff and visitors.
- Monitored compliance with health protocols, such as social distancing, wearing masks, and frequent hand washing.
- Developed a system to track the number of people entering and leaving the facility.
Case Manager
Stillwater Hospice
08.2019 - 03.2020
- Hospice case management, marketing, patient safety.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Director of Nursing
Aspen Meadows (Long Term Care)
01.2019 - 08.2019
- Management of 65 employees, process improvement, decreasing state deficiencies by approximately 75%, scheduling, compliance and utilization review, monitoring trends, decrease re-hospitalization rates, hiring and disciplinary processes.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
Nurse 2 RN Case Management
Public Employee Health Program (PEHP)
03.2017 - 12.2018
- Utilization Review, built and monitored client Diabetes Program, complex case management of highest dollar cases, coordinated information systems for data analytics and management, project management and implementation of the country’s first payer narcotic reduction program to reduce high morphine equivalent usage by coordinating care with in network double board-certified anesthesiology/pain management specialists
- Clinical Liaison between physicians, caregivers, and patients to ensure positive outcomes and decrease overhead cost of claims.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Developed health promotion programs designed to educate the community about disease prevention strategies.
RN Case Manager
A Step Forward Hospice
07.2013 - 02.2015
- Hospice Case Manager, clinical liaison and marketing.
- Provided physical, emotional, and spiritual support to patients and their families.
- Assessed patient's needs and developed individualized care plans in collaboration with the interdisciplinary team.
- Administered medications as prescribed by physicians while monitoring for side effects.
- Monitored vital signs, observed changes in condition, and reported any concerns to physician.
- Educated patients and family members on disease process, medication administration, nutrition and symptom management.
RN
University of Utah Medical Center
08.2010 - 08.2013
- Resource Float Pool at Trauma 1 Certified Hospital- including Maternal Newborn, ED, Burn Unit, Med Surge, Neuro Units, Rehab, Ortho Trauma and Surgical Specialty, Transplant, Orthopedic Hospital, Huntsman Cancer Institute
- Sat on the Nurse Practice Counsel, Evidence Based Practice Nursing Committee, President of the Unit Based Counsel, Nursing Preceptor, assisting education and competency training.
Certified Nursing Assistant
University of Utah Medical Center
07.2003 - 08.2010
- Resource Float Pool, EMG Technician, Unit Secretary.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
AAS RN -
Salt Lake Community College
Associate of Applied Science - BSN
Western Governers University
Salt Lake CitySkills
- Infection Control Measures
- Patient Relations
- Patient Care Coordination
- Clinical Leadership And Supervision
- Daily Patient Care
- Patient Advocacy
- Critical Thinking
- Patient Education
- Complex Problem-Solving
- Care Plan Adjustment
- Chemotherapeutic Drug Administration
- Family Support And Assistance
- Multitasking And Organization
- Discharge Coordination
- Written And Verbal Communication
- Hipaa
- Multidisciplinary Care Coordination
- Workload Management
Personal Information
Title: RN
References
- Joanna Westbrook, Regional Compliance Analyst I, Billings Clinic, (225) 329-8855
- Pamela Pappas, Outcomes Manager, Rehabilitation Hospital of Montana, (330) 550-7369
- Jennifer Nixon- Misquez, Workforce Development and Health Equity Director, Alaska (907)987-6217
Affiliations
- Fly Fishing
- Hiking
- Gardening
- Camping/Backpacking
Accomplishments
Governors
- Honors of Nursing Award 2013
- CCMC
- Chemo Certification
- Improved state survey results by 76% in LTC setting
- Increased sales to tertiary markets and increased admissions by 65%
- Successfully completed financial/functional restructuring as part of CAH Senior Leadership Team
- Successfully managed and graduated over 2000 members from high dose narcotic program
Timeline
Nurse Clinical Liaison
Rehab Hospital of Montana
09.2022 - Current
Chief Quality, Compliance, and Risk Manager
Pioneer Medical Center
03.2021 - 09.2022
Telephonic Triage Nurse
MPF Federal
11.2020 - 03.2021
Director of Nursing
Highgate Senior Living (Assisted Living)
03.2020 - 11.2020
Case Manager
Stillwater Hospice
08.2019 - 03.2020
Director of Nursing
Aspen Meadows (Long Term Care)
01.2019 - 08.2019
Nurse 2 RN Case Management
Public Employee Health Program (PEHP)
03.2017 - 12.2018
RN Case Manager
A Step Forward Hospice
07.2013 - 02.2015
RN
University of Utah Medical Center
08.2010 - 08.2013
Certified Nursing Assistant
University of Utah Medical Center
07.2003 - 08.2010
AAS RN -
Salt Lake Community College
Associate of Applied Science - BSN
Western Governers University
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