Kathryn Licon
10116 Fm 391,TX
Summary
Adept at managing high-stress situations and ensuring operational efficiency, I excelled at Ace Fire Place Services by enhancing team productivity and customer satisfaction. My expertise in data entry and exceptional decision-making skills contributed to streamlining processes and maintaining confidentiality. Achievements include significantly improving service delivery through meticulous attention to detail and effective time management.
Knowledgeable in Accounting and Dispatching with solid track record in coordinating complex logistics and managing transportation schedules efficiently. Recognized for optimizing routes and reducing delivery times, ensuring seamless operations. Demonstrated proficiency in communication and problem-solving to address challenges swiftly and maintain service quality.
Overview
28
28
years of professional experience
Work History
Dispatcher
Ace Fire Place Services
11.2024 - 12.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Cahsier
Top of the Hill Greasy Burgers
01.2022 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Manager
Robertson County News
01.2020 - 03.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Patient Care Coordinator
Prileo Home Care
07.2017 - 03.2022
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Staff Accountant
Asset Plus Corp
04.2005 - 07.2008
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
- Monitored cash flow closely to ensure sufficient funds were available for operational needs.
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
Office Manager / Dispatcher
JG Innovative Services
07.1996 - 08.2005
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
High School Diploma -
Hearne High School
Hearne Texas05-1997
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Time management
Accomplishments
- Collaborated with team of 20 in the development of Many different construction projects
Languages
English
Full Professional
Timeline
Dispatcher
Ace Fire Place Services
11.2024 - 12.2024
Cahsier
Top of the Hill Greasy Burgers
01.2022 - 10.2024
Office Manager
Robertson County News
01.2020 - 03.2023
Patient Care Coordinator
Prileo Home Care
07.2017 - 03.2022
Staff Accountant
Asset Plus Corp
04.2005 - 07.2008
Office Manager / Dispatcher
JG Innovative Services
07.1996 - 08.2005
High School Diploma -
Hearne High School
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