KATHRYN MACDONALD

Owner of Macdonald Notary Services, providing professional, accurate, and secure notarizations nationwide
• Certified and commissioned Notary Public in Texas, offering both mobile and remote online notarization (RON) services
• Specialized in notarizing real estate closings, loan packages, power of attorney (POA), affidavits, jurats, and apostilles
• Conducted hundreds of error-free loan signings for buyers, sellers, and refinances across multiple states
• Coordinated with title companies, escrow officers, lenders, and signing services to meet strict deadlines
• Delivered exceptional client service with clear communication, professionalism, and attention to legal requirements
• Maintained detailed records and adhered to state notary laws and security protocols for identity verification and document handling
• Provided convenient, on-site mobile notary services to homes, offices, hospitals, and other meeting locations
• Established a vetted nationwide network of certified notaries to serve clients outside my local area
• Leveraged secure technology platforms to complete time-sensitive notarizations remotely for clients across the United States

Over 10+ years of experience serving buyers and sellers across the DFW Metroplex, including relocations in and out of Texas
• Proven track record as a top-producing agent with consistent multi-million-dollar sales volume
• Skilled in comparative market analysis (CMA) to accurately price properties and maximize client return
• Expert in contract negotiation, ensuring favorable terms and smooth closings for clients
• Adept at managing complex transactions from listing to close with attention to detail and timelines
• Strong knowledge of DFW neighborhoods, school districts, and market trends to guide informed decisions
• Experienced in marketing high-value properties using professional photography, staging, social media campaigns, and MLS optimization
• Service-minded approach with a focus on client relationships, trust, and repeat business
• Collaborated with title companies, lenders, inspectors, and contractors to coordinate all aspects of the transaction
• Provided relocation assistance for individuals, families, and corporate clients moving to and from Texas
• Maintained compliance with all state and local real estate regulations and continuing education requirements

• Spearheaded client headcount growth initiatives, consistently meeting and exceeding established placement and margin goals for assigned school district accounts.
• Identified and capitalized growth opportunities within active and inherited client accounts, driving business development through strategic outbound calls, emails, and presentations.
• Cultivated long-term client relationships by providing regular communication, setting clear expectations, and ensuring quality assurance through all phases of the service delivery.
• Presented qualified candidates, negotiated bill rates, and finalized client contract documents, ensuring alignment with client needs and company standards.
• Led competitive bid processes for assigned accounts, collaborating with internal teams to secure new business and retain existing contracts.
• Partnered with the Regional Manager of Client Services to develop and implement business development strategies that aligned with client objectives, resulting in expanded market share.
• Educated clients on service offerings such as Autism support, Core services, and Nursing, facilitating cross-functional meetings to explore additional business opportunities.
• Drove interest in services through multi-channel communication strategies, consistently generating job orders and meeting service needs of school districts.
• Maintained a collaborative work environment, taking personal accountability for client satisfaction and fostering a results-driven culture.
• Key Skills
• Business Development & Client Growth Strategies
• Client Relationship Management- Competitive Bid Process Support/ Service Offering Education & Client Training
• Negotiation & Contract Finalization
• Goal Achievement (Placement & Margin Targets)
• Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
• Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

• Led full-cycle recruitment for technical roles, including Software Engineers, Systems Engineers, and Analysts, for both CONUS and OCONUS locations.
• Successfully staffed cleared positions, including those requiring TS/SCI clearances with polygraphs, across 18+ contracts within the defense and intelligence sectors.
• Developed trusted partnerships with hiring managers by providing regular updates on recruitment strategies, candidate pipelines, and market conditions, ensuring alignment with client goals.
• Expertly sourced candidates through advanced Boolean searches, leveraging tools like LinkedIn Recruiter, Indeed, Clearance Jobs, and various applicant tracking systems (ATS), increasing response rates for hard-to-fill positions.
• Coordinated and scheduled interviews, negotiated salary requirements, and ensured compliance with State and Federal HR laws and regulations throughout the recruitment process.
• Enhanced company visibility through strategic social media outreach and partnerships with Transition Assistance Program (TAP) leaders, driving candidate engagement from transitioning military personnel.
• Actively participated in weekly Program Manager meetings to provide updates on current requisitions, future headcount, and overall recruitment staffing needs.
• Utilized ATS systems such as JobDiva, Greenhouse, and Lever for meticulous data entry, job postings, and candidate tracking, ensuring a seamless candidate experience from initial contact through onboarding.
• Worked collaboratively with HR and compliance teams to maintain adherence to federal security clearance requirements and other legal frameworks impacting recruitment.
• Followed all company policies and procedures to deliver quality work.
• Enhanced candidate sourcing by implementing advanced search techniques and utilizing multiple platforms.
• Conducted comprehensive candidate screenings to ensure proper fit for organizational culture and role requirements.

• Led recruitment and talent acquisition efforts for multiple state Executive and National Director roles, collaborating with Nursing Directors and Physicians to achieve strategic hiring goals across Texas, Florida, and California.
• Provided direct support to the Texas Regional Director and a staff of 350, verifying multi-state nursing licenses, certifications, and overseeing compliance with training requirements.
• Successfully onboarded 1,325 employees into various roles, including executive-level positions (Directors of Operation, National HR Directors), technical roles (IT Specialists, Technical Writers), and healthcare roles (Physicians, Nurses, Lab Technicians).
• Drove a significant increase in workforce growth, expanding the employee roster from 55 to over 7,100 within less than two years by implementing enhanced recruiting methods and strategic tracking metrics.
• Designed and executed detailed recruitment strategies for executive, healthcare, and operational roles, ensuring alignment with organizational objectives and the seamless integration of remote and mobile team members.
• Collaborated with multi-state Nursing Directors and Physicians, ensuring hiring goals were met and quality standards maintained throughout recruitment phases.
• Analyzed data to guide decision-making, optimizing resource allocation to increase revenue and drive profitability through effective staffing solutions.
• Key Achievements
• Grew employee headcount from 55 to 7,100 in under two years.
• Hired and onboarded 1,325 employees across multiple states.
• Supported multi-state Executive, Physician, and Director-level hiring initiatives.
• Key Skills
• Large-Scale Recruitment & Onboarding
• Executive & Director-Level Hiring
• Multi-State Compliance (Licensing & Certifications)
• Data-Driven Decision Making
• Strategic Collaboration with Physicians & Directors
• Workforce Growth & Talent Management
• High-Quality Marketing & Recruitment Strategies
• Key Skills
• Sourcing & Staffing for Cleared Roles (TS/SCI with Poly)
• Client Relationship Management
• Advanced Boolean Search Techniques
• Full-Cycle Recruitment (Technical Roles)
• Compliance with Federal HR & Clearance Requirements
• Strategic Social Media Recruitment & Networking
• ATS Systems: LinkedIn Recruiter, Clearance Jobs, JobDiva, Greenhouse, Lever