Currently working with Weight Watchers in a telehealth capacity, I bring over a decade of expertise in patient care and clinical operations, with a focus on delivering personalized, remote support. Adept in adhering to clinical best practices, including Good Clinical Practice (GCP) and standard operating procedures (SOP), I am skilled at managing diverse patient populations and providing compassionate care. Experience spans a broad range of settings, allowing me to thrive in dynamic environments, with an emphasis on problem-solving, attention to detail, and fostering patient engagement. I am eager to leverage my clinical background, along with my passion for telehealth, to further my career and contribute to innovative, patient-centered care solutions in the telehealth space.
Experienced customer service professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in conflict resolution, membership management, and process improvement. Known for adaptability, reliability, and fostering positive member relationships. Strong communication and leadership abilities ensure proactive approach to changing needs and challenges.