Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn McCarthy

Shepherdstown,WV

Summary

Proven achiever with extensive experience in retail and customer service, notably at Coca Cola Bottling Co Consolidated. Excelled in boosting sales through strategic merchandising and maintaining optimal stock levels. Skilled in vendor relations and active listening, I consistently enhance customer satisfaction and workplace efficiency. Demonstrated ability to mentor staff and manage inventory, showcasing strong time management and self-motivation.

Overview

9
9
years of professional experience

Work History

Merchandiser

Coca Cola Bottling Co Consolidated
08.2021 - Current
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Assistant Store Manager

Dollar General
03.2019 - 08.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Kitchen Associate

Sheetz
03.2018 - 03.2019
  • Demonstrated adaptability by effectively managing multiple priorities in a fast-paced work environment without compromising quality or safety standards.
  • Ensured proper storage of perishable items at appropriate temperatures to preserve freshness and prevent spoilage.
  • Contributed to a positive workplace culture by maintaining a supportive attitude, actively communicating with team members, and fostering an environment of mutual respect.

Waitress

Boyds Steakhouse
02.2016 - 08.2017
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Education

High School Diploma -

Jefferson High School
Shenandoah Junction, United States
05.2013

Skills

  • Active listener
  • Stock Rotation
  • Retail knowledge
  • Vendor Relations
  • Sales Techniques
  • Maintaining stock levels
  • Time management abilities
  • Self Motivation
  • Customer Service

Timeline

Merchandiser

Coca Cola Bottling Co Consolidated
08.2021 - Current

Assistant Store Manager

Dollar General
03.2019 - 08.2021

Kitchen Associate

Sheetz
03.2018 - 03.2019

Waitress

Boyds Steakhouse
02.2016 - 08.2017

High School Diploma -

Jefferson High School

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Kathryn McCarthy