Kathryn McCristall

Provided both on-site and remote training to new chart coordinators.

Provide daily chart flow from facility to billing office.

Responsible for deficiencies from 3 current facilities.

Review chart deficiencies, organize lists, and send to providers for completion.

Constant communications with providers from various ED locations, to ensure their completion of deficient charts.

Reconcile deficiencies and provide the completed charts to the billing office.

Work alongside the billing office to produce accurate and timely charts for claims processing.

Enter data, generate reports, and produce tracking documents when required.

Work directly with Medical Directors to increase productivity of the providers.

Gather and organize materials to support operations.

Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.

Prioritize and manage multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.

Responsible for daily chart flow from 2 facilities originally on paper, then to EMR.

Worked alongside the billing office to ensure accuracy and timeliness of chart flow.

Reconciled chart deficiencies by direct communications with the providers.

Administrative duties such as scheduling quarterly physician meetings, contacting providers for the Medical Director, and various other managerial duties for the medical director.

On-site and remote training to new coordinators.

Entered data, generated reports, and produced tracking documents.

Gathered and organized materials to support operations.

Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.

Processed claims for billing.

Oversaw the day to day operations of a busy Internal Medicine office.

Responsible for payroll.

Responsible for Accounts Receivable and Accounts Payable.

Answered phones, scheduled appointments.

Greeted patients with kindness and dignity.

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.

Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.