Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Clinical Director
Children's Safe Harbor
Conroe, TX
01.2022 - Current
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, and accountability.
Developed, implemented, revised, and evaluated policies and procedures.
Coordinated with IT department to comply with cybersecurity requirements and staff training.
Reviewed and updated HIPAA policies and procedures as needed in response to annual risk assessments and ensured compliance with annual HIPAA training.
Recruited, hired and trained counselors and victim advocates, providing direct supervision, ongoing staff development and continuing education to employees.
Implemented transfer of all paper client charts to electronic records.
Streamlined clinic operations to improve referral and client flow and satisfaction, through meticulous process reengineering and use of department data.
Implemented vicarious trauma prevention training to staff, community, and partners using the CE-CERT model.
Mental Health Manager
UTMB
Midway, TX
10.2020 - 01.2022
Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes.
Enhanced patient outcomes by implementing evidence-based treatment plans and monitoring progress.
Reduced staff turnover by fostering a supportive work environment and providing ongoing training opportunities.
Maintained compliance with TDCJ regulations through diligent monitoring of policies and procedures within the facility resulting in positive outcomes in annual audits.
Collaborated with medical and TDCJ personnel to coordinate and implement client services.
Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Clinical Team Lead
Tri-County Behavioral Healthcare
Conroe, TX
05.2015 - 07.2018
Fostered staff development and competency through supervision, coaching, trainings and team meetings.
HIred, trained, and offboarded staff including completing compliance investigations and progressive discipline proceedings.
Contributed to financial health of organization by managing delivery of billable services for a revenue budget of $10 million.
Ensured compliance with grant programs for housing and homeless population with monthly reports and annual audits for grants totaling $500,000.
Successfully managed complex cases by collaborating with physicians, nursing staff, and other healthcare professionals, ensuring optimal patient care delivery.
Optimized workflow efficiency by identifying bottlenecks in processes and implementing necessary improvements within the clinical team operations.
Reduced errors in patient documentation by conducting regular audits and providing training to the clinical team members.
Implemented evidence-based practices by staying current with industry research findings and incorporating new insights into daily operations within the clinical team structure.
Counselor
Self-Employed
Montgomery, TX
04.2006 - 08.2014
Marketed business to and developed relationships with DFPS, ad litem attorneys, CASA, Medicaid providers, and local community resources.
Completed billing in compliance with up to 10 insurances and 12 contracts.
Assisted 25-35 client caseload in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes.
Counseling Positions
Listed Below
Mental Health Clinician, UTMB
Counselor, Managed Assigned Counsel
Counselor, Beyond Boundaries Therapy Center
Child and Adolescent Counselor, Tri-County Behavioral Healthcare