Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Miller

Carbondale,Illinois

Summary

Friendly and reliable Cashier, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with solid background in fast-paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

7
7
years of professional experience

Work History

Cashier

The Neighborhood Co-Op
07.2021 - Current
  • Built relationships with over 60 customers daily to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Greeted customers entering store and responded promptly to customer needs.

Server/Bartender

Buffalo Wild Wings
01.2018 - 06.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed strict recipes and drink measurements to minimize product used.

Sales Associate

Pier One
08.2016 - 05.2019
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used a creative approach to create engaging and eye-catching home displays to increase sales.

Education

High School Diploma -

Marion High School, Marion, IL, US
Marion, IL
05.2014

Skills

  • Scanner Operation
  • Process Transactions
  • Retail Merchandising
  • Price Identification
  • Sales Expertise
  • Cooperative Attitude
  • Customer Assistance
  • Staff Training
  • Issue Resolution

Timeline

Cashier

The Neighborhood Co-Op
07.2021 - Current

Server/Bartender

Buffalo Wild Wings
01.2018 - 06.2021

Sales Associate

Pier One
08.2016 - 05.2019

High School Diploma -

Marion High School, Marion, IL, US

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Kathryn Miller