Kathryn MOORE
Keller,TX
Summary
. Self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support.
Overview
15
15
years of professional experience
Work History
District Executive
Boy Scouts of America
09.2022 - Current
- Oversaw the successful execution of special events, including fundraising socials and community engagement activities, that showcased the organization''s impact and attracted new supporters.
- Increased donor engagement by developing and implementing targeted fundraising strategies
- Conducted prospect research to identify potential new donors, expanding the organization's funding sources and opportunities.
- Developed a marketing campaign for donor retention and donations.
- Built strong community partnerships to support organizational goals and expand outreach efforts.
- Established a robust volunteer recruitment program that attracted committed individuals passionate about the cause.
- Developed and managed budgets effectively, delivering exceptional events without exceeding financial constraints.
- Responsible for donor tracking, prospect lists and
OUTSIDE SALES REPRESENTATIVE
Delta Janitorial Systems
03.2021 - 08.2022
- During the pandemic revamped the sales program for Delta Janitorial Systems
- As the only sales person I was abled to establish a successful telemarketing campaign, created a modern and relevant sales presentation while maintaining a 52% closing ratio
- Prospected new clientele through networking, cold calling, canvassing and referrals
- Met with executives from different industries some of whom were skeptical of the janitorial industry from previous bad experiences and lack of consistency
- Victorious at winning over the most difficult clientele, with unique solutions to current and previous problems, and relentless follow up to close the sale
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
- Generated sales by prospecting, negotiating contracts and closing
CUSTOMER SERVICE REPRESENTATIVE
Vican Group
01.2019 - 02.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Educated customers on special pricing opportunities and company offerings
- Documented conversations with customers to track requests, problems and solutions
- Fielded customer complaints and queries, fast-tracking them for problem resolution
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages
- Assessed customer needs and upsold products and services to maximize sales.
OFFICE MANAGER
Chris Lane Insurance/Main Lane Auto
01.2016 - 05.2020
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Reduced financial discrepancies by accurately managing accounting Summary Skills, documentation in QuickBooks while maintaining case costs and billing processes
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications
- Implemented strategies to develop and expand existing customer base
- Developed spreadsheets and useful data models to track and outline key information.
BUSINESS OWNER
Direct Delivery
08.2011 - 05.2016
- Prospected and cold-called customers to develop new sales leads
- Helped customers design and layout spec ads
- Used persuasive techniques to overcome objections and close new sales opportunities
- Delivered merchandise on tight schedules to meet customer targets.
SALES REPRESENTATIVE
All Points Moving and Storage
05.2009 - 08.2014
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Monitored customer order process and addressed customer issues
- Contacted new and existing customers to outline benefits of products.
Education
Bachelor of Science - Marketing
York College of Pennsylvania
York, PA05.1987
Skills
- Budget Management
- Fundraising strategies
- Forecast Preparation
- Budget Development
- Strong Presentation Skills
- Customer Needs Assessment
- Exceptional Multi Tasker
- Teamwork and Collaboration
- Volunteer Management
- Planning and Organization
Timeline
District Executive
Boy Scouts of America
09.2022 - Current
OUTSIDE SALES REPRESENTATIVE
Delta Janitorial Systems
03.2021 - 08.2022
CUSTOMER SERVICE REPRESENTATIVE
Vican Group
01.2019 - 02.2021
OFFICE MANAGER
Chris Lane Insurance/Main Lane Auto
01.2016 - 05.2020
BUSINESS OWNER
Direct Delivery
08.2011 - 05.2016
SALES REPRESENTATIVE
All Points Moving and Storage
05.2009 - 08.2014
Bachelor of Science - Marketing
York College of Pennsylvania
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