Kathryn Nelson
Caldwell,ID
Summary
Dynamic and adaptable professional with a strong background in customer service. Proven ability to enhance team morale and foster a positive environment while maintaining high sanitation standards. Skilled in problem-solving and animal care, consistently delivering exceptional service and maximizing customer satisfaction. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Line Cook/Coffee Barista
Delaware North
11.2024 - 03.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
Skagit Valley Food Co-op
01.2024 - 10.2024
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Sourced locally grown produce to support community farmers and improve dish freshness.
Barista
Dutch Bros
03.2021 - 11.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Animal Caretaker
Goodell Veterinary Clinic
01.2020 - 04.2020
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Improved shelter cleanliness with thorough daily cleaning and maintenance routines.
Education
High School Diploma -
Nelson Home-School Academy
Kuna, ID06-2021
No Degree - Advanced Animal Science
Henley Highschool
Klamath Falls, OR06-2020
Skills
- Animal care
- Animal handling
- Friendly and outgoing
- Team player
- Problem-solving
- Exceptional customer service
- Adaptive and creative
- POS systems
Timeline
Line Cook/Coffee Barista
Delaware North
11.2024 - 03.2025
Line Cook
Skagit Valley Food Co-op
01.2024 - 10.2024
Barista
Dutch Bros
03.2021 - 11.2023
Animal Caretaker
Goodell Veterinary Clinic
01.2020 - 04.2020
High School Diploma -
Nelson Home-School Academy
No Degree - Advanced Animal Science
Henley Highschool
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