Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Kathryn Niederkohr

Alachua,FL

Summary

Seeking an opportunity for a position that will allow me to utilize and enhance my skills. Also, enable personal growth and advancement in my career goals. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Patient Transportation/Patient Transport

UF Health Adult Emergency Dept./Trauma Center
01.2022 - Current
  • Responsible for moving patients to and from different areas of the hospital
  • Carefully assist patients on and off many types of hospital equipment
  • Listen and fulfill patients needs in urgent settings.

Assistant/Apprentice

Woodstocked Furniture
11.2021 - 01.2022
  • Prep and wash furniture
  • Move and place furniture for painting
  • Apply hardware to restored pieces
  • Strip, sand, repaint items.

Vehicle Exchange Manager

Honda of Gainesville
04.2019 - 01.2020
  • Greeted all service customers as they arrived
  • Offered support to sales and service employees
  • Provided customers with information to encourage and aid in new car sales.

Receptionist

Honda of Gainesville
07.2017 - 01.2019
  • Checked in/out customers
  • Took phone calls, directed visitors and took messages
  • Collected large amounts of cash and check payments to receipt for customer vehicle purchases.

Babysitter/Nanny (part-time)

Private in home child care
10.2013 - 07.2017
  • Ensure child safety at all times under my supervision
  • Responsible for overall well-being of child
  • Prepare meals for child, feed child including clean up
  • Administer accurate dosing of medicine when required
  • Entertain child with productive activities to promote learning & skills
  • Provide basic housekeeping as needed or requested.

Receptionist

Gainesville Family Eye Center
12.2013 - 12.2014
  • Responsible for answering multi line phones
  • Coordinate checking in patients upon arrival
  • Verify all insurances to ensure payment for services
  • Prepare and attain authorizations for Outpatient Ocular Procedures
  • Responsible for pulling, preparing & filing patient charts.

Office Assistant

A.C.G Therapy Center
08.2012 - 09.2013
  • Assisted office staff with daily overflow
  • Participated in answering phones & confirming patients
  • Responsible for proper documentation to be in client files
  • Compiled printed and tracked charge slips for each client
  • Prepared charts for new clients.

Bakery Clerk

Publix Supermarket
04.2012 - 08.2013
  • Responsible for department packaging & labeling of products
  • Maintained knowledge of location of all products for consumers
  • Prepared Bakery for the following day
  • Uphold strict standards for sanitary conditions
  • Handled customer orders accurately
  • Assisted in tracking sales to forecast daily preparation of department product inventory needs.

Office Manager

Wellspring Psychiatry and Psychotherapy
10.2007 - 11.2010
  • Key holder for opening and closing private office of forensic psychiatrist
  • Guided patients in serious & crucial crisis situations
  • Managed multi-line phone calls including patient, doctor, hospital, pharmacy, insurance
  • Personally greeted and checked-out patients
  • Coordinated & confirmed all patient appointments.

Store Manager

BEBE Sport St. John's Town Center
01.2008 - 01.2009
  • Key holder responsible for opening and closing store
  • Maintained all records pertaining to sales, productivity, etc
  • Participated in management team meetings
  • Motivated and engaged team members sales.

Office Manager

McTureous Chiropractic
01.2006 - 01.2007
  • Trained employees to use billing software
  • Verified patients insurance coverage
  • Developed all X-rays to prepare for consultation
  • Maintained office cleanliness
  • Confirmed and encouraged patient attendance
  • Prepared & completed daily deposit slips for bank deposit.

Billing Supervisor

Alliance Family Physicians
01.2004 - 01.2007
  • Handled check out for patients in 5-doctor practice
  • Collecting payment, establishing payment arrangements and scheduling follow up appointments
  • Verified patients deductible & co-pays for multiple insurance plans
  • Processed all encounter forms ensuring the ICD-9 codes were accurate
  • Investigated and corrected Medicare & insurance denials.

Education

High School Diploma -

F. W. Buchholz High School
Gainesville, FL

AA in Psychology -

Santa Fe Community College
Gainesville, FL
01.2005

Skills

  • Receptionist
  • Scheduling
  • Data Entry
  • Billing
  • Filing
  • Customer Service Skills
  • Microsoft Word
  • Clerical
  • Inventory
  • Microsoft Office
  • Organizational Skills
  • Management
  • ICD-9 (3 years)
  • Word Processing experience includes MS Word and Word Perfect
  • Spreadsheet knowledge including Excel and Access
  • Proficient in Internet research
  • Excellent interpersonal skills & dedicated to producing efficient results
  • Able deal with crisis situations & work under pressure
  • Possess knowledge of HIPPA laws & regulation
  • Devoted to ensure client privacy & discretion as needed
  • Patient Safety
  • Regulatory Compliance
  • Exam Room Preparation
  • Patient Transportation
  • Healthcare Administration
  • Cultural Awareness
  • Mobility Assistance Aptitude
  • Patient Positioning Understanding
  • Critical Thinking
  • Professional Bedside Manner
  • Patient Service
  • Time Management
  • Healthcare Expertise
  • Patient Information Collection
  • Active Listening
  • Nursing Staff Support
  • Medical Equipment Operations
  • Equipment Moving
  • Assisting with Daily Living
  • Infection Control Standards

Timeline

Patient Transportation/Patient Transport

UF Health Adult Emergency Dept./Trauma Center
01.2022 - Current

Assistant/Apprentice

Woodstocked Furniture
11.2021 - 01.2022

Vehicle Exchange Manager

Honda of Gainesville
04.2019 - 01.2020

Receptionist

Honda of Gainesville
07.2017 - 01.2019

Receptionist

Gainesville Family Eye Center
12.2013 - 12.2014

Babysitter/Nanny (part-time)

Private in home child care
10.2013 - 07.2017

Office Assistant

A.C.G Therapy Center
08.2012 - 09.2013

Bakery Clerk

Publix Supermarket
04.2012 - 08.2013

Store Manager

BEBE Sport St. John's Town Center
01.2008 - 01.2009

Office Manager

Wellspring Psychiatry and Psychotherapy
10.2007 - 11.2010

Office Manager

McTureous Chiropractic
01.2006 - 01.2007

Billing Supervisor

Alliance Family Physicians
01.2004 - 01.2007

High School Diploma -

F. W. Buchholz High School

AA in Psychology -

Santa Fe Community College
Kathryn Niederkohr