Kathryn Norton
PLainville,MA
Summary
Experienced gallery assistant capable of handling tasks ranging from art handling and installing, to organization, and gallery maintenance. Experienced in business operations, organization, and financial acquisitions, as well as art administration. Active studio creator focused on acrylic medium and charcoal pieces.
Overview
6
6
years of professional experience
Work History
Gallery Assistant
Carole Calo Gallery
Stonehill College
11.2022 - 05.2024
- Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events
- Assisted in the successful curation of various exhibitions, ensuring proper artwork placement, installation, and presentation
- Assisted curator in developing each show, managing gallery repairs, and maintaining gallery upkeep and presentation
- Acted as a liaison between artists and the gallery
Front Desk Coordinator
Nrg Lab
Franklin, MA
03.2023 - 09.2023
- Created visually enticing signs and artwork monthly to advertise gym functions, products, and packages
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills
- Cleaning and upkeep of entire gym area
Front Desk Coordinator
BFIT Norton
Norton, MA
07.2022 - 03.2023
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills
- Cleaning and upkeep of entire gym area
Barista
Tasty's Bagels
Plainville, MA
10.2021 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Barista
Starbucks
Foxboro, MA And Plainville, MA
02.2020 - 05.2021
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Guest Service Coordinator
Target
Plainville, MA
08.2018 - 03.2019
- Skilled at working independently and collaboratively in a team environment
- Provided excellent guest service, addressing concerns or questions professionally and promptly
- Streamlined check-in processes for faster and more efficient guest service
- Enhanced customer satisfaction by efficiently resolving disputes and providing exceptional guest service
Education
Bachelor of Arts - Visual Arts And Culture, Business Administration
Stonehill College
Easton, MA05.2024
High School Diploma -
King Philip Regional High School
Wrentham, MA05.2020
Skills
- Organizational abilities
- Artistic sensibility
- Business and financial knowledge
- Art history knowledge
- Arts Administration knowledge
- Networking capabilities
- Exhibition Coordination
- Gallery Promotion
- Artwork handling
- Mixed media
- Visual Art Creation
- Commission requests
- Business Vocabulary
Timeline
Front Desk Coordinator
Nrg Lab
03.2023 - 09.2023
Gallery Assistant
Carole Calo Gallery
11.2022 - 05.2024
Front Desk Coordinator
BFIT Norton
07.2022 - 03.2023
Barista
Tasty's Bagels
10.2021 - 06.2022
Barista
Starbucks
02.2020 - 05.2021
Guest Service Coordinator
Target
08.2018 - 03.2019
Bachelor of Arts - Visual Arts And Culture, Business Administration
Stonehill College
High School Diploma -
King Philip Regional High School