Summary
Overview
Work History
Education
Skills
Certification
Profile
Timeline
Generic

Kathryn Phipps

Cecilia

Summary

Efficient and detail-oriented Slot Operational Assistant with 8 years of experience in financial processing and operational support within the gaming and entertainment industry. Proven track record in managing budgets, preparing reports, and utilizing problem-solving techniques to enhance operational efficiency. Strong organizational skills demonstrated through successful multi-project management and accurate record-keeping. Seeking to leverage expertise in financial documentation and operational oversight to contribute to a dynamic team.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Slot Operational Assistant

Desert Diamond Casinos & Entertainment
01.2017 - 06.2025
  • Processed invoices, payments and other financial documents accurately and promptly.
  • Gained experience with various computer programs such as Microsoft Office Suite and PeopleSoft.
  • Provided assistance to management team by preparing reports and tracking line item budget purchases.
  • Utilized problem-solving techniques to identify solutions for operational issues.
  • Maintained detailed records of all transactions to ensure accuracy of accounts receivable and payable information.
  • Developed excellent organizational skills while managing multiple projects simultaneously.
  • Prepared and submitted reports to management on operational status.
  • Maintained department database and filing system.
  • Verified order accuracy and tracked shipments to confirm on-time delivery.
  • Created detailed spreadsheets for tracking financial data or other department information.
  • Tracked billing by vendors to review recurring fees on a monthly basis.
  • Submitted Capital Expenditure paperwork for qualifying purchases.
  • Entered all purchases into PeopleSoft for payment.
  • Reviewed legal contracts for coding and billing and conformity to the Vendor’s Master agreement.

Bookkeeper and ranch hand

GC Cloverdale Ranch
07.2015 - 01.2017
  • Developed and implemented efficiency-enhancing workflow/process improvements that made it possible to accurately produce a profits and loss report for this business.
  • Responsible for daily accounts payable/receivable using Quicken software.
  • With a basic knowledge of Excel, keep accurate records of herd information such as inoculation records, pregnancy checks, grazing fields, date calved and sold livestock to name but a few.
  • Attend workshops hosted by Game and Fish, BLM and other agencies to acquire information pertinent to ranching.
  • Daily use of PC, fax, copier/scanner.
  • Assumed the position of Employers Personal Assistant, performing duties as needed.
  • In addition, I also co-wrote a grant for a large sum of money which the ranch ultimately received.
  • When needed I work on the ranch helping with branding, yearly injections, herding, and many other ranch related duties.
  • Supervisor, Ruth Evelyn Cowan, (520) 508-9378

Senior Resource Coordinator

A Place for Mom Campaign
04.2014 - 07.2015
  • Assist customers regarding information and services about the many types of senior living and care options available in their area. Screen customers for financial suitability.
  • Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Schedule families to visit prospective communities.
  • Monthly contact with customers to note any changes in their needs and to ensure needs were being met.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Solicit new leads from inbound calls.
  • Operate telephone and dual screen computer system to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
  • Follow a strict set of protocols and procedures regarding confidentiality.
  • Supervisor: Donna Smiley, (520) 439-2603

Store Manager

Tideway Market
09.1992 - 11.1993
  • Managed a team of 6 employees in a very busy grocery, gas and small pizza/café.
  • Interviewed, hired and trained new team members, determined staff promotions and demotions and terminated employees as necessary.
  • Ordered stock and processed shipment to ensure product availability for customers.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Supervisor: Brenda Jones, (207) 422-3517

Activities Director

Venice Nursing Pavilion South
01.1984 - 01.1991
  • Hired as Activities Assistant - Promoted to Activities Director after successful completion of the State Mandated Activities Directors course.
  • Directed and organized therapeutic, recreational and social programs in a 110 bed Skilled Nursing Facility with four distinct types of care: Sub-Acute Rehabilitation, Alzheimer's and Dementia, Long Term Care and a Behavior Health Unit to accommodate the various levels of cognition and interests of the residents.
  • Survey and interview residents to determine their past and present interests and talents, as well as their satisfaction with the community programs and activities.
  • Recognize the individuality, diversity, and spirituality of all residents when planning activities and celebrating holiday functions.
  • Develop relationships with residents to encourage their participation in activities that enhance their quality of and appreciation for life.
  • Perform work tasks in a manner that preserves each resident's dignity, privacy and confidentiality.
  • Utilize outside community resources and independent contractors to enrich the diversity of programs made available to occupiers.
  • Develop and supervise the annual department budget.
  • Document and maintains all records as required to effectively oversee the department.
  • Secure and maintain all department supplies and equipment.
  • Develop and distribute the resident newsletter/calendar and other lifestyle programming communications on a regular and monthly basis.
  • Network with other staff to assure compliance of State and Federal regulations and resident satisfaction.
  • Coordinate outings and weekly transportation schedule with the transportation department.
  • Coordinate volunteers, including their recruitment and training.
  • Maintain an inviting, functional and organized program area, including appropriate and seasonal decorations.
  • Conduct resident council meetings and coordinate community outings and events.
  • Serve as liaison with social worker, by coordinating social services needs such as discharge planning or hospice needs.
  • Develop, implement, and document a multi-disciplinary comprehensive resident service plan for each resident.
  • Supervisor: Scott Sibley

Assistant to the Town Manager

Winter Harbor Town Office
06.1980 - 06.1981
  • Duties included but were not limited to: registering and collecting taxes for cars, boats and houses. Registering births, marriages and death certificates. Registering voters. Issuing payroll checks to Town Employees. Processing invoices. Verifying details of transactions, including funds received and total account balances. Handling incoming and outgoing correspondence including mail, e-mail and faxes. Scheduling appointments for the Town Manager and Town Selectmen. Responding to questions regarding town laws, ordinances and regulations in a busy military town.
  • Supervisor: Kathy Mahar, (207) 963-2235 This job was funded through the CETA program

Education

High school diploma or GED - undefined

BA - Liberal Studies

University Maine Augusta
Augusta, ME
01.2016

Skills

  • Possess strong leadership and team building skills
  • Maintain confidentiality of all pertinent information Possess strong organizational skills and the ability to multi-task and meet deadlines
  • Interact professionally and communicate effectively with all levels of the organization, residents and family members Ability to deal with grief and loss issues related to the disease process or death of resident
  • Ability to make independent decisions when circumstances warrant such action
  • Actively engaged as a Hospice Volunteer and involved with the local Alzheimer's community

Certification

Driver's License

Profile

  • Operations assistant/
  • (520) 678-5271
  • Kathryn@mail-me.comkathryn@mail-me.com
  • Cecilia, KYAuthorized to work in the US

Timeline

Slot Operational Assistant

Desert Diamond Casinos & Entertainment
01.2017 - 06.2025

Bookkeeper and ranch hand

GC Cloverdale Ranch
07.2015 - 01.2017

Senior Resource Coordinator

A Place for Mom Campaign
04.2014 - 07.2015

Store Manager

Tideway Market
09.1992 - 11.1993

Activities Director

Venice Nursing Pavilion South
01.1984 - 01.1991

Assistant to the Town Manager

Winter Harbor Town Office
06.1980 - 06.1981

High school diploma or GED - undefined

BA - Liberal Studies

University Maine Augusta

Similar Profiles

CREATE PROFILE
Kathryn Phipps