Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kathryn Poppen

Lone Oak

Summary

Dynamic barista with a proven track record at Twilight Coffee Co, excelling in customer service and cash handling. Recognized for effectively managing peak hours while upholding cleanliness and food safety standards. A collaborative team player with a strong memory, skilled in building customer relationships and anticipating needs to enhance the overall experience. Previous experience as a cashier further refined register operations and money handling efficiency, contributing to high customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Twilight Coffee Co
Caddo Mills
04.2025 - Current
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Operated cash registers to process customer payments.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Cashier

Kims Gas Station
Lone Oak
01.2025 - 04.2025
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Lone Oak Highschool
Lone Oak
05-2025

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Problem solving
  • Time management
  • Food safety standards
  • Effective communication
  • Basic barista skills
  • Basic math
  • Hospitality and accommodation
  • Active listener
  • Team player
  • Excellent memory
  • Friendly and outgoing
  • Opening and closing duties
  • Cleanliness
  • Calm demeanor
  • Adaptive and creative
  • Positive and professional
  • Speedy and efficient
  • Front counter maintenance

Affiliations

  • Playing sports
  • Working out
  • Volunteering

Certification

  • Tobacco Seller
  • TABC
  • Food Handler

Timeline

Barista

Twilight Coffee Co
04.2025 - Current

Cashier

Kims Gas Station
01.2025 - 04.2025

High School Diploma -

Lone Oak Highschool

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