Motivated, critical thinker who is passionate about serving the community, looking for an opportunity to join the Macomb County Sheriff Department and demonstrate my knowledge of public safety, government, communication, and public service.
Overview
10
10
years of professional experience
Work History
Host
Experience ZuZu
Detroit, Michigan
10.2024 - Current
Greeted and seated guests in a welcoming manner.
Managed reservation systems to optimize seating efficiency.
Assisted in training new hosts on procedures and customer interactions.
Resolved guest inquiries and concerns with professionalism.
Managed incoming calls during busy shifts.
Contributed to team efforts by accomplishing related tasks as needed.
Resolved conflicts between customers when necessary.
Stayed attentive to server availability and table turnover to quickly seat guests.
Waitress
The Hub Bistro
Macomb, Michigan
07.2023 - Current
Delivered exceptional customer service in a fast-paced bistro environment.
Participated in team meetings to discuss new menu items or changes in policy.
Enforced safety guidelines for employees and patrons of the restaurant.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Certified Salon Specialist
Chili Pepper's Tanning
Harrison township, MI
04.2025 - 07.2025
Collaborated with team members to ensure smooth daily operations and service delivery.
Developed and implemented specialized procedures for customer service operations.
Maintained accurate records of customer interactions and feedback.
Analyzed customer needs and recommended appropriate products or services.
Waitress/ Door Girl
Players Gentlemens Club
Detroit, Michigan
11.2019 - 10.2023
Provided exceptional customer service to enhance guest experiences.
Maintained cleanliness and organization of dining areas regularly.
Assisted in training new staff on service protocols and menu items.
Developed positive relationships with regular customers through friendly conversation.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Waitress
Coliseum Gentlemens Club
Detroit, Michigan
07.2016 - 10.2019
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.