Kathryn Redding

As an impound specialist, I excel in efficiently and effectively managing the impoundment process for vehicles. My responsibilities include liaising with law enforcement agencies, towing companies, and vehicle owners to ensure smooth and compliant impound procedures. I possess expertise in interpreting and enforcing relevant regulations and policies governing vehicle impoundment, maintaining accurate records of impounded vehicles, and facilitating the release process in accordance with legal requirements. With strong communication skills and attention to detail, I am adept at resolving disputes and providing exceptional customer service to vehicle owners and stakeholders. My commitment to maintaining the integrity of impound operations and upholding ethical standards ensures optimal outcomes for all parties involved.

Key Skills:

• Impoundment Procedures
• Regulatory Compliance
• Record Keeping
• Customer Service
• Conflict Resolution
• Communication
• Attention to Detail
• Legal Compliance

As an Assistant Manager at Sonic Drive-In, I played a pivotal role in overseeing daily operations and ensuring exceptional customer service within a fast-paced environment. Collaborating closely with the management team, I contributed to the development and implementation of operational strategies to drive efficiency and profitability. My responsibilities encompassed staff training and supervision, scheduling, inventory management, and maintaining adherence to food safety standards and company policies. Demonstrating strong leadership abilities, I effectively motivated team members to deliver high-quality service while fostering a positive and cohesive work environment. Additionally, I was instrumental in handling customer inquiries and resolving any issues promptly and professionally, further enhancing the overall dining experience. Through my dedication to excellence and teamwork, I consistently upheld Sonic's reputation as a premier destination for delicious food and friendly service.

Key Skills:

• Operational Management
• Team Leadership
• Staff Training and Development
• Customer Service Excellence
• Inventory Control
• Schedule Coordination
• Food Safety Compliance
• Problem Solving