Kathryn Richardson
Summary
Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.
Overview
15
15
years of professional experience
Work History
Realtor
Homesmart Elite Group
06.2018 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Planned and coordinated community events to boost existing and future client morale.
Owner
Rocky Mountain IV Medics, LoneStar IV Medics
10.2019 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with patients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Transaction Coordinator
HomeSmart - Cajun In The Sun Real Estate
03.2013 - 01.2022
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
Small Business & Corporate Account Manager
American Express
03.2009 - 05.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Cross-trained and provided backup support for organizational leadership.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
Education
Real Estate License - Real Estate & Business
Arizona School of Real Estate & Business
Glendale, AZ03.2018
Business Administration And Management
Cactus High School
Glendale, AZ05.2008
Marketing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZSkills
- Client Relations
- Contract Negotiation
- Database Management
- Property Management
- Property Marketing
- Real estate law understanding
- Works well independently
- Strong organizational skills
- Proficient in Microsoft Office
- National Association of Realtors
Accomplishments
- Ranked in the top 1-5% of agents in the AZ for both volume and units sold.
- HomeSmart Diamond Club Member
- Consistently recognized for skills & performance
- Supervised team of 90+ staff members.
Timeline
Owner
Rocky Mountain IV Medics, LoneStar IV Medics
10.2019 - 01.2022
Realtor
Homesmart Elite Group
06.2018 - Current
Transaction Coordinator
HomeSmart - Cajun In The Sun Real Estate
03.2013 - 01.2022
Small Business & Corporate Account Manager
American Express
03.2009 - 05.2013
Real Estate License - Real Estate & Business
Arizona School of Real Estate & Business
Business Administration And Management
Cactus High School
Marketing
Maricopa Community Colleges - Gateway Community College
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