Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Richford

Sarasota,United States

Summary

Proactive Pet Sitting and Kennel Worker with extensive experience in providing personalized and attentive care to animals. Skilled in maintaining cleanliness, ensuring safety, and enhancing client satisfaction through additional services like house sitting and plant care. Bringing strong communication, customer service, and multitasking abilities to advance career opportunities. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.

Overview

6
6
years of professional experience

Work History

Pet Sitting

Self Employed
11.2023 - Current
  • Enhanced overall client experience by offering additional services such as house sitting, plant care, and mail collection during pet sitting assignments.
  • Improved client satisfaction by providing attentive and personalized house and pet sitting services.
  • Provided overnight pet sitting services, ensuring the comfort and security of both the dog and home.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.

Kennel Worker, Receptionist and Technician

Dr Ninas Animal Hospital
09.2022 - Current
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
  • Cared for physical and psychological needs of animals with regular walks and playtime.
  • Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
  • Maintained sanitary conditions for animals by cleaning living spaces and cages according to Florida health code guidelines.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
  • Implemented effective record-keeping systems to track animals'' care progress and ensure efficient communication among team members.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Waitress and Bartender

Pinchers
01.2021 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.


Kitchen Worker

Melting Pot
09.2020 - 12.2020
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Shift Leader

Big Olaf
06.2018 - 09.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Education

High School Diploma -

Riverview High School
Sarasota, FL
05.2020

Skills

  • Pet Sitting
  • Competitive Spirit
  • Nail Trimming Competence
  • Pet Care Abilities
  • Pet handling expertise
  • Pet mess cleanup

Timeline

Pet Sitting

Self Employed
11.2023 - Current

Kennel Worker, Receptionist and Technician

Dr Ninas Animal Hospital
09.2022 - Current

Waitress and Bartender

Pinchers
01.2021 - 06.2023

Kitchen Worker

Melting Pot
09.2020 - 12.2020

Shift Leader

Big Olaf
06.2018 - 09.2020

High School Diploma -

Riverview High School

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Kathryn Richford