Kathryn Robbins
13962 E Silver Pine Trail,AZ
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to maintain a safe environment to ensure all children get to their destination safely. As a mother myself, and new mother at that, it’s always my top priority to ensure my child is safe at all times.
Overview
7
7
years of professional experience
Work History
Stay at Home Mother
Self Employed
Vail, AZ
06.2023 - Current
- Work closely with one child to help meet development milestones and mental leaps
- Manage all appointments, and visitations
- Prepare 3 meals a day
- Vacuum, sweep, and mop daily
- Manage family budget, bills and accounts.
- Managing a daily schedule for child and family.
- Handle any high pressure situations
- Ensure the safety of my child 24/7, whether it be in public, at home or in general
Department Sales Floor Supervisor
JCPenney
Tucson, AZ
11.2021 - 06.2023
- Increased department sales by implementing effective merchandising strategies and closely monitoring inventory levels
- Conducted regular performance evaluations for team members, identifying areas for improvement and setting clear expectations for future success.
- Applied motivational
- Assisted in recruiting top talent by conducting thorough interviews of potential candidates.
- Facilitated store-wide training sessions on topics such as customer service, product knowledge, and company policies to promote a cohesive and knowledgeable workforce.
- Maintained payroll and scheduling to ensure proper payout to employees
- Improved communication between departments by organizing weekly meetings to discuss challenges, updates, and best practices within the store.
- Implemented loss prevention measures by conducting regular audits, monitoring security cameras, and enforcing strict adherence to company policies among staff members.
- Reduced employee turnover by fostering a positive work environment and recognizing high-performing team members through reward programs.
- Trained new employees on store policies, procedures, and product knowledge, ensuring a consistent level of expertise across the team.
- Managed customer escalations with diplomacy and professionalism, resolving issues quickly to ensure a positive experience for all parties involved.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cashier
JCPenney
Tucson, AZ
07.2019 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Hotel Laundry Attendent
Suquamish Clearwater Casino and Resort
Suquamish, WA
07.2018 - 04.2019
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order..
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Crew Member
Little Caesars Pizza
Poulsbo, WA
08.2017 - 08.2018
- Worked many different stations, (prep station, assemble station, dish washer etc)
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
High School Diploma -
North Kitsap High School
Poulsbo, WA06.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Active Listening
- Calm Under Pressure
- Verbal Communication
Timeline
Stay at Home Mother
Self Employed
06.2023 - Current
Department Sales Floor Supervisor
JCPenney
11.2021 - 06.2023
Cashier
JCPenney
07.2019 - 11.2021
Hotel Laundry Attendent
Suquamish Clearwater Casino and Resort
07.2018 - 04.2019
Crew Member
Little Caesars Pizza
08.2017 - 08.2018
High School Diploma -
North Kitsap High School