Kathryn Rucker
Bryan,TX
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Juanita's Tex-Mex
05.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Resolved problems promptly to elevate customer approval.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
Cook
Avion Hospitality
04.2024 - 05.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Catering Attendant
Compass Group USA
01.2024 - 04.2024
- Supported team members with efficient communication, fostering a positive working environment in high-pressure situations.
- Anticipated potential challenges during events through proactive planning strategies, resulting in fewer disruptions or last-minute changes.
- Enhanced event experiences by providing exceptional food and beverage service to clients.
- Maintained a clean and organized serving area for optimal efficiency during events.
- Set up attractive buffet displays, adhering to company guidelines and quality standards.
- Contributed to successful events by setting up tables, chairs, and linens according to client specifications.
- Coordinated seamless transportation of equipment between venues, minimizing delays in event setup or breakdown.
Executive Pastry Chef
Lair Restaurant Group
01.2023 - 10.2023
- Trained new hires on proper techniques, safety protocols, and company policies, promoting a cohesive and efficient work environment.
- Collaborated with the culinary team to develop innovative dessert menus, resulting in increased sales and repeat customers.
- Introduced allergen-friendly options within the dessert menu to accommodate guests with dietary restrictions or preferences.
- Mentored junior pastry chefs, sharing expertise and fostering professional growth within the team.
- Coordinated with front-of-house staff to ensure smooth service during peak dining hours or special events.
- Managed inventory of ingredients and supplies, ensuring optimal freshness while minimizing costs.
- Developed seasonal dessert offerings that incorporated fresh, locally-sourced ingredients, supporting sustainability efforts and showcasing regional flavors.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries for a high-end restaurant.
- Oversaw daily operations in the pastry department, ensuring timely completion of tasks while maintaining exceptional product quality.
- Established a strong rapport with fellow chefs and kitchen staff, fostering teamwork and open communication to ensure seamless execution of daily operations.
- Maintained a safe and sanitary work environment by adhering to local health department regulations and implementing best practices for food handling within the pastry department.
- Trained and mentored team of apprentice bakers to maintain product quality and restaurant reputation.
General Manager
Marco's Pizza
11.2022 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
Executive Chef
Juanita's Tex Mex
06.2022 - 10.2022
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Executive Chef
Gate 12 Bar&Grill
10.2020 - 05.2022
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.
- Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.
- Generated employee schedules and work assignments and determined appropriate compensation rates.
Line Cook
TMD Staffing
02.2020 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Grilled meats and seafood to customer specifications.
Cook
Warehouse 72
06.2019 - 02.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Patient Access Representative
Conifer Health
09.2017 - 11.2018
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Administrative Specialist
McCoy's
02.2016 - 09.2017
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
Timekeeper
Halliburton Energy Services
08.2015 - 02.2016
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
Area Resource Specialist
Halliburton Energy Services
02.2014 - 08.2015
- Coordinated resources to ensure efficient project delivery.
- Managed inventory levels to maintain optimal supply availability.
- Streamlined resource allocation processes, enhancing operational efficiency.
- Improved project outcomes by identifying and securing necessary resources.
- Increased team productivity by effectively distributing resources.
- Collaborated with project managers to allocate resources effectively.
Senior Regional Administrative Assistant
DTI Investments
06.2010 - 02.2014
- Managed regional administrative tasks efficiently, supporting smooth operations across multiple locations.
- Improved office productivity by coordinating schedules and meetings effectively.
- Assisted in preparation of reports and presentations for enhanced communication with stakeholders.
- Arranged travel itineraries and accommodations for regional executives, ensuring seamless travel experiences.
- Coordinated regional events and meetings, facilitating collaboration and information sharing.
- Organized and maintained confidential files and records, ensuring compliance with data protection policies.
- Processed expense reports and invoices for accurate financial management and reporting.
- Facilitated communication between regional offices, promoting cohesive teamwork across departments.
- Improved client satisfaction by addressing inquiries and resolving issues promptly.
Education
Associate of Applied Science - Culinary Arts
Culinary Institute Lenotre
Houston, TX10-2020
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Food safety and sanitation
- Employee scheduling
- Human resources
- Sales techniques
Certification
- Food Protection Manager Certification - ServSafe National Restaurant Association.
Timeline
Assistant General Manager
Juanita's Tex-Mex
05.2024 - Current
Cook
Avion Hospitality
04.2024 - 05.2024
Catering Attendant
Compass Group USA
01.2024 - 04.2024
Executive Pastry Chef
Lair Restaurant Group
01.2023 - 10.2023
General Manager
Marco's Pizza
11.2022 - 01.2023
Executive Chef
Juanita's Tex Mex
06.2022 - 10.2022
Executive Chef
Gate 12 Bar&Grill
10.2020 - 05.2022
Line Cook
TMD Staffing
02.2020 - 03.2020
Cook
Warehouse 72
06.2019 - 02.2020
Patient Access Representative
Conifer Health
09.2017 - 11.2018
Administrative Specialist
McCoy's
02.2016 - 09.2017
Timekeeper
Halliburton Energy Services
08.2015 - 02.2016
Area Resource Specialist
Halliburton Energy Services
02.2014 - 08.2015
Senior Regional Administrative Assistant
DTI Investments
06.2010 - 02.2014
- Food Protection Manager Certification - ServSafe National Restaurant Association.
Associate of Applied Science - Culinary Arts
Culinary Institute Lenotre
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