Kathryn Russell
Alameda,CA
Summary
Highly-motivated employee with empathetic desire to promote positive experiences for others. Highly organized and goal oriented worker who thrives in a caretaker role. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Multi-Craft Core Curriculum Apprenticeship Readiness Program
Rising Sun Center for Opportunity
Oakland , CA
2024.02 - 2024.05
- Hands-on experience: general carpentry, building foundational structure with wood and metal studs.
- Math: over 45 hrs of mechanical aptitude, basic arithmetic with fractions, and algebra.
- Physical fitness: weekly evaluation with a personal trainer and performance of the laborer’s assessment test consisted of moving 25 2x12 planks, 50 cylindrical bricks, and 1 cubic yard of gravel.
- Reference: Juanita Douglas 510-338-7702
Parks & Recreation Assistant
Parks & Recreation
Juneau , AK
2016.11 - 2017.09
- Coordinate logistics for events.
- Facilitate group activities.
- Monitor safety and cleanliness during activities.
- Maintain CPR & First Aid certifications.
- Develop relationships with families and other members of the community to further enhance recreational opportunities.
- Encourage participation in community events.
- Support the planning and execution of recreational programs and events.
- Interact with the public, provide information about park facilities and programs.
- Manage record maintenance, participant registration, and scheduling events.
- Provide professional customer service, operate multi-line phone, answer questions, transfer calls and take messages.
- Reference: Amanda Babin 907-586-5226
Nanny
Childcare
Bloomington , IN
2016.01 - 2016.06
- Maintain a safe and nurturing environment for children.
- Reliable and compassionate childcare for the Spencer family.
- Light housekeeping and cooking.
- Manage the Spencer Family’s routines and schedules for the children.
- Develop and implement daily activities for children such as reading, playtime, and arts and crafts.
- Reference: Brigitte Spencer: 812-369-1925
Housekeeping
Hilton Garden Inn
Bloomington , IN
2013.08 - 2013.12
- Perform thorough cleaning and maintenance tasks in hotel guest rooms and public areas.
- Dust, vacuum, and mop floors to ensure a pristine and welcoming atmosphere.
- Collaborate with other housekeeping staff to ensure efficient and effective operations.
- Stock supplies such as drinking glasses, linens, toiletries and cleaning products.
- Uphold a positive and customer-focused attitude to contribute to overall guest satisfaction.
- Reference: Keyen 812-331-1335
Day Manager / Bartender
Maui’s Bar & Grill
Virginia Beach , VA
2010.08 - 2010.12
- Oversee operations during daytime hours, ensuring smooth workflow and efficient service.
- Supervise and coordinate staff, assigning tasks and responsibilities.
- Interact with customers, taking drink orders and preparing/serving a variety of beverages.
- Check identification to ensure legal drinking age compliance.
- Adhere to responsible alcohol service practices.
Sales Floor / Phone Operator/ Brand Captain
Target
Fresno , CA
2006.06 - 2009.02
- Customer service support – greet and assist customers in a professional and friendly manner.
- Checkout and cash handling – experience with POS systems.
- Order Fulfillment – time management, product knowledge.
- Stocking and Merchandising – audit inventory, restock shelves and maintain a well-organized store appearance.
- Problem Resolution – collaborate with other departments to find solutions to customer concerns.
- Call operator: greet callers, identify needs quickly and accurately.
- Demonstrate excellent problem-solving skills: resolved complex customer requests and inquiries.
- Operate PA system to page employees, ensure prompt connection with callers, and announce emergency information when necessary.
- Update and maintained personal copy of staff directory and other resources to verify accurate dispensing of information.
- Create visual presentations to effectively promote products.
- Conduct regular audits of store inventories and restock shelves as needed.
- Reference: Jordan Sharp 559-275-7059
Education
General Studies
Fresno City College
Fresno, CA2007-12
High School Diploma -
Central High School
Fresno, CA2006-05
Skills
- Construction / maintenance
- Coordinate recreational programs
- Manage community events
- Event communications
- Reliable and compassionate childcare
- Housekeeping and cooking
- Retail experience
- Customer service
- Cash handling
- Stocking / Merchandising
- Front desk management
- Telephone reception
- OSHA-10
- GPRO green construction
- Multi-Craft Curriculum (MC3)
- First Aid CPR/ BLS Certified
Certification
- OSHA-10
- GPRO Green Construction
- Multi-Craft Curriculum (MC3)
- First Aid CPR/ BLS Certified
Timeline
Multi-Craft Core Curriculum Apprenticeship Readiness Program
Rising Sun Center for Opportunity
2024.02 - 2024.05
Parks & Recreation Assistant
Parks & Recreation
2016.11 - 2017.09
Nanny
Childcare
2016.01 - 2016.06
Housekeeping
Hilton Garden Inn
2013.08 - 2013.12
Day Manager / Bartender
Maui’s Bar & Grill
2010.08 - 2010.12
Sales Floor / Phone Operator/ Brand Captain
Target
2006.06 - 2009.02
- OSHA-10
- GPRO Green Construction
- Multi-Craft Curriculum (MC3)
- First Aid CPR/ BLS Certified
General Studies
Fresno City College
High School Diploma -
Central High School
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