Kathryn Sass
Winchester,CA
Summary
Stay at home Mom looking to get back into the work environment. Many years of customer service experience, including working at Starbucks for 3 years. Very good at managing time and resources to perform tasks efficiently. Able to stay focused and work well under pressure in peak hours. Very friendly and love having welcoming conversations with coworkers and customers.
Overview
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Cafeteria Worker
MUSD
Menifee, California
09.2022 - 06.2024
- Served breakfast and lunch on cafeteria serving lines with care.
- Set up food carts, trays, and condiments for daily meal service.
- Prepared school meals following MUSD kitchen safety and sanitation procedures.
Hostess/Server
Vincenzo’s Olive Tree Restaurant
Lake Elsinore, California
08.2013 - 01.2019
- Completed day-to-day serving duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and create an amazing dining experience.
- Managed multiple tasks efficiently during busy periods in a fast-paced environment.
Server
Harry’s Pacific Grill
Temecula, California
04.2007 - 01.2010
- Greeted guests and guided dining room service at Harry's Pacific Grill
- Presented menus and explained daily specials to diners
- Took food and beverage orders using POS system
Starbucks barista
Starbucks
Murrieta, California
03.2004 - 03.2007
- Crafted handcrafted espresso beverages in accordance with Starbucks recipe standards to ensure quality and customer satisfaction.
- Processed cafe and drive-thru orders efficiently using a POS system, enhancing customer service experience.
- Handled mobile order requests with accurate drink customization.
Education
Associates
Mount San Jacinto Jr College
08.2007 - 10.2009
Chaparral High School
Temecula, CaliforniaSkills
- Food safety
- Sanitation procedures
- Meal preparation
- Food preparation
- Serving line setup
- Crafting espresso and coffee beverages
- Drive thru experience
- Serving and hosting
- Inviting customer service experience
Timeline
Cafeteria Worker
MUSD
09.2022 - 06.2024
Hostess/Server
Vincenzo’s Olive Tree Restaurant
08.2013 - 01.2019
Associates
Mount San Jacinto Jr College
08.2007 - 10.2009
Server
Harry’s Pacific Grill
04.2007 - 01.2010
Starbucks barista
Starbucks
03.2004 - 03.2007
Chaparral High School