Kathryn Schneider
Henderson,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
NCMA
West TN Bone and Joint Institute
Jackson, TN
11.2016 - Current
- Streamlined operational efficiency by ensuring room readiness and adequate resource supply.
- Entered medical histories and vital statistics into electronic records with precision.
- Assessed quality of care by reviewing healthcare professionals' patient records.
- Compiled clinical documentation and updates for primary physician review post-visit.
- Facilitated communication among physicians, directors, coordinators, team leaders, staff, and patients.
NCMA
Internal Pain Management
Jackson, TN
04.2009 - 11.2016
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Educated patients and families on health care needs, conditions, and options.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided emotional support and counseling to patients and their families.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
Phlebotomist Technician
Lifeline Blood Mobile
Jackson, TN
06.2004 - 04.2009
- Prepared and packaged specimens for courier transport.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Maintained accurate records of collected specimens and test results.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
- Interacted with patients to gather and record data prior to blood draws.
Advanced CMA
Internal Medicine Clinic
Trenton, TN
02.1995 - 06.2004
- Demonstrated advanced medical administrative skills including coding, billing, and collections.
- Trained new employees on office procedures to ensure adherence to best practices.
- Scheduled patient appointments via phone or in person for streamlined operations.
- Prepared treatment rooms by cleaning surfaces and restocking necessary supplies.
- Explained treatment procedures and physicians' instructions to enhance patient understanding.
- Incorporated outside records into charts and electronic health records for comprehensive patient history.
- Answered incoming calls from patients regarding healthcare needs or concerns promptly.
- Participated in continuing education courses related to advanced CMA duties for professional development.
Education
National Certified Medial Assistant
NCCT
West TN Business College06-2016
High School Diploma -
Milan High School
High School05-1987
Skills
- Electronic health records
- Patient assessment
- Clinical documentation
- Resource management
- Data entry
- Patient education
- EKG administration
- Blood and tissue collection
- Venipuncture techniques
- Updating medical records
- CPR
- Multi-tasking
- HIPAA compliance
- Certified clinical medical assistant
- Pharmacy relations
- Problem solving
- Appointment scheduling
Timeline
NCMA
West TN Bone and Joint Institute
11.2016 - Current
NCMA
Internal Pain Management
04.2009 - 11.2016
Phlebotomist Technician
Lifeline Blood Mobile
06.2004 - 04.2009
Advanced CMA
Internal Medicine Clinic
02.1995 - 06.2004
National Certified Medial Assistant
NCCT
High School Diploma -
Milan High School
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