Kathryn Seah
Portland,OR
Summary
Enthusiastic Assistant Department Manager at Anthropologie with proven leadership skills and a commitment to employee development. Recognized for driving KPIs through effective coaching and fostering exceptional customer experiences. Keen on time management and staying current on product knowledge, contributing to a motivated and high-performing team.
Overview
7
7
years of professional experience
Work History
Assistant Department Manager
Anthropologie
05.2022 - Current
- Effectively lead team members by example, providing constructive feedback for continuous improvement.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Participated in storewide initiatives such as driving KPI’s with measurable results, special events planning, demonstrating cross-functional teamwork abilities.
Assistant Manager
Madewell
03.2020 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Part-Time Stylist
Anthropologie
06.2018 - 02.2020
- Developed strong relationships with clients, leading to increased repeat customers, and solid connections.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Hosted in-store events, leading to increased business, while maintaining command of a busy fitting room.
Education
Associates Of Visual Arts - Mixed Media
Azusa Pacific University
Azusa, CA06.2019
Skills
Leadership skills
Excellent attention to detail
Dependable motivator
Time management
Supports company initiatives
Exceptional customer experience
Stays up-to-date on product knowledge
Champions employee development
Qualified associate resource
Websites
Timeline
Assistant Department Manager
Anthropologie
05.2022 - Current
Assistant Manager
Madewell
03.2020 - 03.2022
Part-Time Stylist
Anthropologie
06.2018 - 02.2020
Associates Of Visual Arts - Mixed Media
Azusa Pacific University