Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Shayer

US Navy
Honolulu,HI

Summary

Seasoned 3rd Class Operation Specialist offering 5 years of service in United States Navy. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to team work, and team building projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

3rd Class Petty Officer

US Navy
Honolulu, HI
04.2018 - Current
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Conducted and oversaw interrogations, briefings and debriefings.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Manager

Kopper Popper
Akron , Ohio
10.2014 - 04.2018
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Approved regular payroll submissions for employees.
  • Recorded inventory sales into organization's weekly income report.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Directed staff and managed annual capital budget.
  • Managed over 50 customers, and 50 phone calls per day.
  • Increased sales by 20%

Cashier

Giant Eagle
Barberton, Ohio
08.2012 - 04.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $2000 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 100 patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Education

High School Diploma -

Barberton High School
Barberton, OH
05.2014

Skills

  • Flexible and Adaptable
  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Self-Motivated
  • Microsoft Office
  • Active Listening
  • Good listening skills
  • Decision Making
  • Responsible
  • Team building
  • Customer Service

Timeline

3rd Class Petty Officer

US Navy
04.2018 - Current

Manager

Kopper Popper
10.2014 - 04.2018

Cashier

Giant Eagle
08.2012 - 04.2016

High School Diploma -

Barberton High School

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Kathryn ShayerUS Navy