KATHRYN SIDEBOTTOM
TAYLORSVILLE,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, eager to secure entry-level cafeteria worker position. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Personal Shopper/ Department Manager /Retail Cashier
Walmart Inc.
08.2004 - 07.2025
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Examined merchandise to verify that it was correctly priced and displayed.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
- Observe and report with aggressive customer-service to deter theft
- Assisted customers with product selection, ensuring satisfaction and timely delivery.
- Collaborated with team members to streamline order processing and fulfillment.
- Maintained up-to-date knowledge of store inventory and promotions for informed recommendations.
- Utilized Walmart's ecommerce platforms to efficiently manage orders and track delivery status.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Recommended alternative products or options when specific items were out of stock or unavailable.
Student Internship
Shelby County Fiscal Court
01.2007 - 06.2007
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
- Provided clerical support to company employees, including copying, faxing and file management.
Education
Diploma - Business Administration
Jefferson Community & Technical College
Shelbyville, Kentucky01.2007
High School Diploma - undefined
Spencer County High School
Taylorsville, Kentucky01.2004
Skills
- Effective time management
- Clear and concise communication
- Proficient in MS Office
- Inventory control
- Strong organizational capabilities
- Proficient in handling multi-line phones
- Personable and outgoing
- Organized workspace
- Attention to detail
- Memorization and recall
- Consistent punctuality
- Multitasking strength
- Customer-service oriented
- Strategic planning
- Digital order fulfillment
- Accurate cash handling
Timeline
Student Internship
Shelby County Fiscal Court
01.2007 - 06.2007
Personal Shopper/ Department Manager /Retail Cashier
Walmart Inc.
08.2004 - 07.2025
High School Diploma - undefined
Spencer County High School
Diploma - Business Administration
Jefferson Community & Technical College
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