Behavioral health professional with strong expertise in counseling, crisis intervention, and treatment planning. Demonstrates exceptional ability to collaborate with multidisciplinary teams, adapting seamlessly to evolving challenges. Proven track record of delivering impactful results through evidence-based approaches and empathetic communication. Known for reliability and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Behavior Technician
AGES Learning Solutions
05.2024 - Current
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Finance Administrative Assistant
Abode Services
05.2023 - 05.2024
Improved financial reporting accuracy by meticulously reviewing and analyzing financial statements.
Contributed to successful audits by diligently preparing financial documents as requested by auditors.
Supported month-end closing procedures, ensuring timely and accurate financial reports.
Enhanced team productivity by providing administrative support and effectively managing schedules and appointments.
Assisted with accounts payable and receivable tasks, resulting in improved cash flow management.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Reduced invoice processing time through diligent verification and prompt resolution of discrepancies.
Ensured compliance with internal controls through regular monitoring of finance-related activities.
Maintained organized filing systems for easy access to important financial documents and records.
Behavior Technician
ABA Plus Inc.
03.2023 - 08.2023
Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
Implemented social skills training groups, increasing peer interaction opportunities for clients.
Increased daily living skills through systematic instruction and practice during natural routines.
Student Administrative Assistant
CSU East Bay
06.2022 - 10.2022
Maintained accurate student records, ensuring confidentiality while adhering to university guidelines and regulations.
Served as a valuable team member in various interdepartmental committees, contributing insight and expertise to support university-wide initiatives.
Contributed to an inclusive campus environment by assisting with diversity initiatives and supporting underrepresented students in their pursuit of higher education.
Enhanced student engagement through the creation of informative presentations and visual aids for various campus events.
Medical Receptionist
Atherton Park Post Acute
11.2021 - 08.2022
Used electronic health records software to efficiently manage patient information.
Processed insurance claims and verifications through specialized billing software.
Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
Maintained a clean and organized reception area, creating a welcoming environment for patients.
Answered and directed phone calls, providing information and assistance to patients and staff.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Receptionist/Administrative Assistant
Shasta College
11.2019 - 10.2021
Maintained accurate student records, ensuring confidentiality while adhering to university guidelines and regulations.
Served as a valuable team member in various interdepartmental committees, contributing insight and expertise to support university-wide initiatives.
Contributed to an inclusive campus environment by assisting with diversity initiatives and supporting underrepresented students in their pursuit of higher education.
Coordinated logistics for campus events such as guest lectures, workshops, and conferences, contributing to successful outcomes.
Enhanced student engagement through the creation of informative presentations and visual aids for various campus events.
Reduced wait times for students seeking assistance by swiftly resolving inquiries and directing them to appropriate resources or personnel.
Served as a reliable resource for students seeking guidance on academic policies or procedures related to enrollment and degree completion requirements.
Facilitated communication between students and faculty members by acting as a liaison when necessary, fostering positive relationships within the university community.
Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Secretary
Santa Clara Unified School District
01.2017 - 03.2019
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Contributed to a positive school culture by participating in various committees or working groups focused on enhancing educational experiences for students within the district.
Contributed to the effective resolution of parent concerns by serving as a liaison between school administration and families.
Delivered day-to-day administrative support for district manager and staff.
Promoted a positive work atmosphere with exceptional interpersonal skills while engaging with colleagues, parents, students, or visitors at all levels of the organization.
Ensured a well-organized work environment by maintaining office supplies inventory and managing equipment maintenance needs.
Processed district mail and distributed to staff.
Education
Bachelors in Progress - Psychology
CSU East Bay
Hayward, CA
08-2025
Associate's degree - Allied Health
Shasta College
Redding, CA
05.2021
Skills
Data entry
Microsoft Word
Time management
Front desk operations
Medical terminology
Active listening
Behavioral management
Client relationship development
Crisis management and prevention
Awards
Award of Distinction, 05/01/18, Awarded to me for academic distinction; receiving a GPA of 4.0