Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Kathryn Sierra

Phoenix,AZ

Summary

Experienced Back Office supervisor/ medical assistant with strong organizational and management skills. Fast learner with interest in developing new skills to better support staff and management. Team player multi-taker willing to take on new tasks. Custom to working in Fast paced environments. 10+ years of experience within many departments of the medical field.

Overview

21
21
years of professional experience

Work History

Back Office Medical Supervisor

Desert Sun Pediatrics
Phoenix, AZ
01.2015 - Current
  • Maintained inventory for back-office supplies as well as state and private vaccines.
  • Prepared schedule for back-office tasks and employees' daily functions.
  • Trained and on-boarded new hire as well as monthly/yearly performance evaluations
  • Supervised team of 8+ clerical staff to guide overall strategic direction of office. Held monthly meetings
  • Ordered prescription refills on behalf of existing office patients.
  • Placed laboratory tests and scan results in EMR for provider review.
  • Triaged patients in-person and via telephone to help optimize clinical resources.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks. New born screens/stat Bili
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Prepared and administered medications orally and by injection, as well as allergy and state recommended vaccines for children/adult
  • Minor surgery set up/ catheterization prep/wound care suture removal. Some splinting
  • Assisted incoming allergist and performed allergy testing as well as ordering of sublingual drops
  • Performed rapid strep /flu/ RSV//covid testing and pcr send out
  • Organized/managed flu and covid clinics as well as administration

Back Office Lead Medical Assistant

Health Care Partners Medical Group
Pasadena, CA
03.1995 - 06.2008
  • Triaged calls for providers to determine callers' needs for immediate appointments or scheduled visits.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Documented patient information in IDX and prepared paperwork for provider/patients
  • Met operational targets consistently ,effectively handling administrative and clinical needs.
  • Assisted physicians and nurses with clinical/surgical procedures
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Managed/assisted 12 providers and high patient volumes.
  • Prepared and administered medications .roomed ,vital patients.
  • Worked in multiple departments within practice ,as well as 24 hr urgent care within group

Education

Medical Certification - Medical Assisting

Watterson College
West Covina, CA
1990

Certification - CPR Pro Health Care BLS/AED

AER
Phoenix, AZ
2021

GED -

Bassett Adult School
Bassett, CA
1992

Skills

  • Back office
  • Emergency procedures understanding
  • Assisting with physical exams
  • Patient Assessments
  • Efficient and reliable team player

Timeline

Back Office Medical Supervisor

Desert Sun Pediatrics
01.2015 - Current

Back Office Lead Medical Assistant

Health Care Partners Medical Group
03.1995 - 06.2008

Medical Certification - Medical Assisting

Watterson College

Certification - CPR Pro Health Care BLS/AED

AER

GED -

Bassett Adult School

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Kathryn Sierra