Kathryn Spangler
Woodstock,IL
Summary
I am a highly motivated and detail-oriented professional with 15 years of experience in administrative support roles. I possess outstanding communication skills, both verbal and written, and am proficient in various software applications, including the Microsoft Office Suite. I am skilled in multitasking and thrive in a fast-paced environment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
06.2024 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
CUSTOMER SERVICE REPRESENTATIVE
Ortho Molecular Products
09.2023 - Current
- Attentive listening and problem solving in high volume call center
- Proficiently navigates NAV, Sharepoint, Outlook, Word and Internet
- Strong receptivity to feedback for continuous performance improvement
Sales Associate
Ollie's Bargain Outlet
09.2022 - 11.2023
- Achieved monthly sales targets and exceeded customer satisfaction goals
- Operated point-of-sale system and handled cash transactions
Stay at Home Parent
Self-employed
01.2011 - 09.2022
- Managed household budgets and expenses
- Provided a safe and nurturing environment for children by developing an environment of structure & adaptability
- Collaborated with teachers and school staff to support children's wellbeing
Beverage Director
Palaggi's Ristorante & West Town Tavern
10.2001 - 01.2011
- Successfully managed sales and utilized QuickBooks to accurately track and analyze financial performance
- Strong ability to analyze and interpret financial data to drive business decisions and growth
- Excellent organizational and problem-solving skills resulting in smooth, safe, and efficient operations
Head Bartender
Scholar's Inn Wine Bar
12.1998 - 06.2001
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Boosted bar profitability by mentoring team members on procedures and productivity strategies
Dental Hygienist
United States Air Force
01.1994 - 01.1998
- Assistant to the Chief of Orthodontics for the Department of Defense
- Worked directly with oral surgeons per protocol for hybrid maxillofacial surgery and orthodontia patients
- Captured, expos and developed patients' dental radiographs and provided to dentist for interpretation and diagnosis
- Capably and safely performed general prophylaxis and hygiene counseling
- Successfully navigated tight deadlines and fast-paced atmosphere
Education
General Studies -
Indiana University Bloomington
Bloomington, INSkills
- Leadership
- Strategic Thinking
- Adaptability
- Problem Solving
- Time Management
- Communication
Certification
Tier one completed for Court of Master Sommeliers
Certified physical fitness trainer, Stanford University exercise physiology program
Timeline
Pharmacy Technician
Walgreens
06.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
Ortho Molecular Products
09.2023 - Current
Sales Associate
Ollie's Bargain Outlet
09.2022 - 11.2023
Stay at Home Parent
Self-employed
01.2011 - 09.2022
Beverage Director
Palaggi's Ristorante & West Town Tavern
10.2001 - 01.2011
Head Bartender
Scholar's Inn Wine Bar
12.1998 - 06.2001
Dental Hygienist
United States Air Force
01.1994 - 01.1998
General Studies -
Indiana University Bloomington