Kathryn Stillman
Denver,CO
Summary
Motivated Director offering 13 years of comprehensive experience overseeing daily operations of a successful American Heart Association-affiliated health education company. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans, and financial performance. Dependable and detail-oriented delivering executive support and team leadership to business operations. Broad experience includes company operations management, accounts receivable, invoicing, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Program Director /Senior Client Services Manager
The Health Education Network
Denver, CO
08.2010 - Current
- Demonstrates creative problem-solving skills and negotiation strategies when dealing with high-level hospital leadership, departmental staff, physicians, and clinicians
- Conducted needs assessments and developed program objectives.
- Created and implemented new policies and procedures for the program.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Researched funding opportunities to support program initiatives.
- Developed strategic plans to ensure successful program operations.
- Organized and facilitated team meetings, workshops, and events.
- Provided leadership in developing innovative approaches to meet program goals.
Administrative Assistant
Paragon Real Estate Group
Denver, CO
01.2003 - 01.2008
- Managed all paperwork while complying with legal procedures
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as MLS
Education
Associate's degree - Education
Cape Fear Community College
05.2001
Skills
- Business Management
- QuickBooks
- Payroll
- Account Management
- Presentation Skills
- Financial Management
- Performance Standards and Analysis
- Student Records Management
- Partnership Development
- Office Management
- Event Planning
- Marketing
- Project Management
- Administrative Experience
- Content Creation
- Microsoft Office
- Conflict Management
- Curriculum Development
- Financial Report Writing
- Events Management
- Group and Individual Instruction
- Negotiation
- Research
- Classroom Management
Affiliations
- Hiking, camping
- Furniture Refinishing
- Volunteering at the Denver Misson
- Learning Spanish online
- Social Kickball leagues
Certification
- Basic Life Support Instructor
References
References available upon request.
Timeline
Program Director /Senior Client Services Manager
The Health Education Network
08.2010 - Current
Administrative Assistant
Paragon Real Estate Group
01.2003 - 01.2008
Associate's degree - Education
Cape Fear Community College
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