Kathryn Sutton
ROCK HILL,SC
Summary
Responsible and motivated leader with strong organizational and prioritization abilities seeking an accounting position/ human resource. Excellent time management and customer service skills with the ability to be an active learner and team player.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Swift Brothers Plumbing, Heating and Air, LLC
Rock Hill, SC
08.2024 - 02.2025
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Delegated work to staff, setting priorities and goals.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Responded to customer inquiries via phone or email in a professional manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Managed, scheduled and coordinated office functions and activities for employees.
Office Manager
Carolina Refrigeration, LLC
Rock Hill, SC
01.2020 - 08.2024
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed effective communication strategies between departments within the organization.
- Processed payroll accurately ensuring all employees were paid on time.
- Reviewed files and records to obtain information and respond to requests.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Employment Specialist
EXPRESS EMPLOYMENT PROFESSIONALS
08.2019 - 11.2019
- Use computer applications, such as Q4, Outlook and Word
- Answer phones, setting appointments, checking and responding to emails
- Scheduling interviews with associates, scheduling associate’s interviews with clients, getting feedback from clients and associates after interviews
- Setting start dates for associates
- Completing: W-2, I-9, pay-roll, drug-screens
Teacher
PALMETTO CHILDREN'S ACADEMY
03.2009 - 08.2019
- Use computer applications, such as Pro-care, Excel, and Word to create lesson plans for the 2K classroom
- Answer telephones and provide information, take messages, set up tours of facility and post payments to accounts
- Create, maintain, and enter information into Pro-care as well as keeping up with DSS forms
Education
Associate in Applied Science Management Degree - Human Resources
YORK TECHNICAL COLLEGE
05.2018
Associate in Applied Science Degree - Accounting
YORK TECHNICAL COLLEGE
12.2015
Skills
- Excel Basics
- Analyzing Data and Financial Functions
- QuickBooks
- Vendors
- Customers
- Completing the Accounting Cycle
- Open and Clear communication
- Accounts Payable
- Account Receivable
- Journal Entry
- Account Reconciliation
- Billing
- Bookkeeping
- Policy implementation
- Expense reporting
- Workflow planning
- Scheduling
- Data entry
- Customer relations
- Administrative support
- Clear oral/written communication
- Account reconciliation
- Human resources
- Office administration
- Payroll and budgeting
- Payroll processing
- Scheduling and calendar management
- Customer service
Certification
SC Early Childhood Credential
Timeline
Office Manager
Swift Brothers Plumbing, Heating and Air, LLC
08.2024 - 02.2025
Office Manager
Carolina Refrigeration, LLC
01.2020 - 08.2024
Employment Specialist
EXPRESS EMPLOYMENT PROFESSIONALS
08.2019 - 11.2019
Teacher
PALMETTO CHILDREN'S ACADEMY
03.2009 - 08.2019
Associate in Applied Science Management Degree - Human Resources
YORK TECHNICAL COLLEGE
Associate in Applied Science Degree - Accounting
YORK TECHNICAL COLLEGE
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