Kathryn Taggart
Summerville,SC
Summary
A dedicated professional with a passion for exceptional and personalized customer service ready to be of service. Demonstrated leadership abilities with emphasis on collaboration, relationship and trust development. Significant experience in accounting/bookkeeping in government, non-profit and for-profit businesses.
Overview
23
23
years of professional experience
Work History
Vacation Rental Manager
Self Employed
04.2022 - 03.2024
- Organized check-in/check-out procedures seamlessly; providing clear instructions on accessing the property along with essential information about the surrounding area.
- Increased guest satisfaction through prompt communication
- Provided exceptional customer service, resulting in 100% five-star reviews, repeat bookings, and positive online reviews from guests.
- Coordinated with housekeeping staff for timely turnovers, while maintaining the highest cleanliness standards.
- Utilized available data insights on booking trends; continuously optimizing listing content for improved search engine visibility.
Accounting Technician/Senior Administrative Assistant
Pitkin County
01.2017 - 01.2021
- Review and approval of over $3 million in accounts payable monthly
- Preparation, review of documents, reports and presentations for leadership team and County Commissioners
- Assisted with internal housing program
- Coordinated and arranged all travel for County Commissioners.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
City Council At Large Member/Mayor Pro-Tem
City of Glenwood Springs
01.2015 - 01.2018
- Championed Grand Avenue Bridge Project
- Liaison for city and regional boards/commissions including Financial Advisory Board, Planning and Zoning, Transportation, Rural Fire Board, RFTA, NWCCOG, AGNC, IMTPR, Club 20, CML
- Budget development and oversight
- Coordinated the return of the City’s Independence Day celebration
- Organized First Responder Tribute
- Extensive public engagement, communication and education of citizens, staff and other local, state and federal governments.
- Led the creation of a more inclusive city council, promoting diversity in representation and decision-making processes.
- Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
- Increased transparency in local government by implementing open data platforms and encouraging community engagement.
- Increased citizen satisfaction ratings by implementing customer service improvements across various departments within the municipality.
- Improved city infrastructure by prioritizing and overseeing key development projects.
- Directed operations, planning, and administration of city departments.
Operations Manager
Community Builders
01.2015 - 01.2017
- Developed operational systems within one month for start-up nonprofit including accounting, payroll, insurance, human resources, grant tracking, reporting
- Managed day-to-day operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Accounting Technician III
Colorado Mountain College
05.2008 - 12.2015
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Contributed to successful audits with comprehensive preparation of supporting documentation and effective communication with external auditors.
- Minimized risk exposure related to non-compliance issues through diligent review of contractual obligations tied to each grant award received.
- Facilitated smooth audits by maintaining organized documentation of all grant-related transactions and correspondence.
- Provided timely support to colleagues seeking assistance with grant budget development or interpretation, fostering a collaborative work environment.
- Improved accuracy of Federal, State and Local grant financial reporting and compliance through regular monitoring, analysis, and adjustment of budgets as needed.
- Assisted with college wide budgeting and reporting.
Business Office Manager
Heritage Park Care Center
01.2001 - 01.2008
- Responsible for the accurate and timely billing of Medicare, Medicaid, private insurance and private pay for 80 bed long term care and 40 bed assisted living facility
- Managed resident trust accounts for individual residents
- Assisted and advised family members, as requested regarding insurance and financial questions and situations.
Education
Bachelor of Science - Journalism, Communication
Adams State University
Alamosa, COSkills
- Accounting/AP/AR Reconciliations
- Budgeting Financial Analysis
- Communication
- Personalized Customer Service
- Critical Thinking
- Microsoft Office, Google & proprietary software
- Guest Relations Management
- Problem-Solving
- Excellent Communication
- Customer service-focused
- Financial budgeting and reporting
- Administrative Leadership
Associationsandprofessionalaffiliations
- Garfield County Board of Adjustments Alternate 2020-Present
- City of Glenwood Financial Advisory Board 2018-2021
- Roaring Fork Leadership Coach 2019-2020
- City of Glenwood Planning and Zoning Commission (Chair for 5 years) 2008-2015
- City of Glenwood Transportation Commission 2013-2015
- City of Glenwood Victims and Law Enforcement Board 2008-2015
Other
- Contributing Columnist, Post Independent 2013-2019
- Contributing Columnist, The Planners Web 2008-2014
Timeline
Vacation Rental Manager
Self Employed
04.2022 - 03.2024
Accounting Technician/Senior Administrative Assistant
Pitkin County
01.2017 - 01.2021
City Council At Large Member/Mayor Pro-Tem
City of Glenwood Springs
01.2015 - 01.2018
Operations Manager
Community Builders
01.2015 - 01.2017
Accounting Technician III
Colorado Mountain College
05.2008 - 12.2015
Business Office Manager
Heritage Park Care Center
01.2001 - 01.2008
Bachelor of Science - Journalism, Communication
Adams State University
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