Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Kathryn Taylor

Tampa,FL

Summary

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Five Guys
Tampa, FL
10.2024 - 01.2025
  • Operated cash register efficiently, handling transactions and customer inquiries.
  • Maintained cleanliness of the lobby and back of house, ensuring a welcoming environment for customers.
  • Operated the grill to prepare menu items efficiently.
  • Operated fryers to prepare food items efficiently.

Head Hostess

Kekes
Brandon, FL
05.2024 - 11.2024
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Resolved conflicts between customers in an efficient and professional manner.
  • Took reservations from patrons by phone or online.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Provided excellent customer service to ensure guest satisfaction.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Built positive relationships with other front-of-house and kitchen staff.

Cafeteria Worker

Aramark
Ocala, FL
02.2023 - 04.2024
  • Monitored inventory levels of food items in order to ensure adequate supply at all times.
  • Stocked displays with new and transferred merchandise.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Served customers quickly and efficiently while maintaining high standards of customer service.
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Collaborated with kitchen staff to coordinate meal preparation and efficient service.
  • Greeted guests with friendliness and professionalism.
  • Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Conducted regular cleaning and maintenance of cafeteria equipment and utensils.
  • Adhered to sanitation policies when cleaning work areas.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Restocked utensils and condiments on the cafeteria line as needed.
  • Prepared hot entrees according to recipes and instructions provided by supervisor.
  • Operated industrial dishwasher to wash glassware and utensils.

Maintenance Crew Member

FDOC
Ocala, FL
07.2022 - 01.2023
  • Inspected and replaced light fixtures and bulbs.
  • Installed new equipment according to manufacturer's instructions.
  • Removed debris from roofs and gutters to prevent water damage.
  • Provided excellent customer service when addressing tenant maintenance concerns.
  • Identified problems during daily work inspections and addressed concerns.
  • Responded to emergency repair requests promptly to minimize downtime.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Operated lift machine to efficiently transport materials and equipment.

Public Works Employee

FDOC
Hernando, FL
03.2021 - 06.2022
  • Repaired machines, equipment or structures using tools or equipment.
  • Developed plans for future road improvement projects based on current needs assessment.
  • Responded to emergency service calls related to Public Works issues.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Operated zero-turn mowers, pole saws, weed eaters, and edgers to maintain public spaces.
  • Maintained residential lawns and addressed minor property issues.

Education

GED -

HCI Education
Hernando, FL
03-2021

Skills

  • Landscaping and groundskeeping
  • Sales expertise
  • Cleaning and sanitizing
  • Workplace efficiency
  • Workplace safety
  • Multitasking and organization
  • Customer service
  • Task prioritization
  • Willingness to learn
  • Supplies monitoring and restocking
  • Housekeeping
  • Self-discipline
  • Teamwork and collaboration
  • Store opening and closing
  • Assertiveness
  • Hospitality service expertise
  • Verbal and written communication
  • Food preparation
  • Cash handling
  • Integrity and honesty
  • Leadership qualities
  • Taking orders

Affiliations

  • Drawing and Painting
  • Gardening
  • Anything outdoors

Accomplishments

  • Went from being a hostess to a head hostess in just three weeks.
  • Employee of the month
  • Customer satisfaction

Certification

  • Certificate in drug and alcohol treatment (specialist)
  • Certificate in basic-dog training

Languages

English
Professional

Timeline

Crew Member

Five Guys
10.2024 - 01.2025

Head Hostess

Kekes
05.2024 - 11.2024

Cafeteria Worker

Aramark
02.2023 - 04.2024

Maintenance Crew Member

FDOC
07.2022 - 01.2023

Public Works Employee

FDOC
03.2021 - 06.2022

GED -

HCI Education

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