KATHRYN T. MCDOWELL

• Develop and execute visual merchandising strategies to enhance product visibility.
• Collaborate with sales teams to optimize inventory placement across retail locations.
• Perform resets singly as well as with a team, at Independent & Chain convenience stores using planograms and adjusting sets to meet store specific needs
• Cover Sales Routes when employees take vacation. Growing personal experience working with customers in different territories, completing store orders, utilizing deep customer service experience.
• Manage stock levels and replenish merchandise to maintain optimal presentation standards.
• Travel out of state and in-state daily covering 50 to 200 miles depending on requirements.

Center Store Resets (Giant Eagle / GetGo) - Special Projects

• Partnered with Regional Merchandising Resets Manager to effect full‑store reset projects, redesigning layouts and executing planograms across Lozier and ShopCo shelving systems.
• Utilized store layouts to determine fixtures, equipment, and vendor needs, ensuring efficient execution of resets and compliance with company standards.
• Provided input regarding the store’s layout and product placement to maximize sales and profit potential
• Planned, staged and executed full store resets to maximize sales and according to company requirements
• Primary contributor to the Lozier Special Project - complete tear down of all shelving and rebuilds of shelving in ~10 stores followed by full product resets to planogram.
• Stocked, rotated & merchandised product according to planogram
• Organized and maintained back room by arranging product by category & like items.
• Pulled out of date product, arranged the return of empty pallets and shells, damaged and out of date product to the appropriate party

Reset Team (GetGo)

• Worked with Eby-Brown Merchandising Team on the Ricker’s to GetGo resets
• Tore down and built shelving
• Set product to planogram

Associate Manager (GetGo)

• Completion of daily, weekly & monthly reports
• Determined and placed weekly product order
• Responsible for accuracy and integrity of inventory
• Bank deposits, loading safe, ATM

Service Specialist (Ricker’s & GetGo)

• Completed weekly & monthly promotional guides & resets as needed
• Maintained stock, managed vendor product orders & resets as needed for anything associated with refrigerated product
• Go-to for problem resolutions, technical issues & a variety of support as needed
• Frontline representative for customer interactions and services

Associate Manager (Ricker’s)

• Received Employee of the Month twice and Associate Manager of the Month twice
• Trainer (Ricker’s)
• Trained New Hires on Store Operations and POS & Service Specialist duties

• Assisted office staff with Microsoft Office & Excel needs and training
• Developed relationships with vendors and worked together to manage part delivery schedule for Cummins Engine Plants overseas
• Manipulated and analyzed raw data exported into Excel daily
• Created and maintained multiple daily, weekly & monthly reports

• Developed rapport with suppliers to coordinate, manage and resolve the impact of delivery issues
• Responded to supplier inquiries and managed adherence of schedule lines to ensure delivery to plan
• Created, maintained and communicated detailed production plans of specific part orders that were commitment accepted contributing to the master production plan achievements

• Developed a training skills matrix which incorporated previous assessments and newly developed competency assessments
• Researched processes in Purchasing and designed corresponding process compliance systems (FAIRs and Approval Plans)
• Created visual management KPI tools to assist in the flow down of metrics to employees
• Created and/or Maintained reports on various aspects of Supplier Quality