Kathryn Townsend
Tucson,AZ
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare Provider
Kathy's House
02.2024 - Current
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Planned and implemented engaging activities to encourage creativity and expression.
Insurance Agent
Wipro Technologies
10.2023 - 01.2024
- Educated clients on importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
Childcare Provider
Kathy's House
11.2022 - 09.2023
- Assisted children in development of social, communication and problem-solving skills.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Guided children through engaging and productive activities to foster fun learning environment.
Licensed Insurance Agent
Everise
06.2018 - 10.2022
- 7/18-8/20 broker for Aon. licensed with over 100 carriers.
- yes 9/20-10/22 agent for United Health Care, UHC.
Education
Bachelor of Business Administration (B.B.A.) -
University of Phoenix
12.2012
Customer Service Certification, Customer Service -
Goodwill Training, Tucson, Az
09.2004
AA in CAD Drafting, CAD/CADD Drafting and/or Design Technology/Technician -
ITT Technical Institute
05.1999
Skills
- Presentation Skills
- Interpersonal Skills
- Problem Solving
- Professional Networking
- Insurance sales expertise
- Relationship building and management
- Goal-Oriented
- Medicaid Expertise
- Medicare Expertise
- HIPAA knowledge
- Enrollment processing
- Needs Assessment
Certification
- Life insurance license - NIPR, 18837546, 07/2018, 10/2025
- Health Insurance Licensed - NIPR National insurance producer registry, 18837546, 07/2018, 10/2025
Timeline
Childcare Provider
Kathy's House
02.2024 - Current
Insurance Agent
Wipro Technologies
10.2023 - 01.2024
Childcare Provider
Kathy's House
11.2022 - 09.2023
Licensed Insurance Agent
Everise
06.2018 - 10.2022
Bachelor of Business Administration (B.B.A.) -
University of Phoenix
Customer Service Certification, Customer Service -
Goodwill Training, Tucson, Az
AA in CAD Drafting, CAD/CADD Drafting and/or Design Technology/Technician -
ITT Technical Institute
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