Kathryn Trouy
Garland
Summary
Hardworking professional with background assisting administrative and sales positions. Skilled at engaging with customers, understanding needs, and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Events Manager
Advanced Body Scan
Plano
05.2025 - Current
- Coordinated and executed health screening events and marketing initiatives to enhance community outreach.
- Oversaw on-site operations during events, ensuring smooth execution of activities.
- Trained new team members on event protocols and customer service expectations.
- Managed vendor partnerships and event logistics for seamless operations.
- Developed comprehensive marketing strategies, including social media promotions and email campaigns, to drive attendance.
- Analyzed event performance data and produced reports to identify improvement opportunities.
- Maintained relationships with existing partners while cultivating new ones.
Social Media Marketing and Graphic Design Intern
Sodexo
08.2024 - 05.2025
- Developed and managed social media content calendars, drafting and scheduling posts across platforms.
- Designed graphics for websites, brochures, posters and other marketing materials using Adobe Creative Suite applications such as InDesign, Photoshop and Illustrator.
- Designed marketing materials, including graphics, digital ads, and event signage using Adobe Creative Suite.
- Analyzed campaign analytics to measure effectiveness and recommended adjustments for increased engagement.
- Collaborated with team members to generate innovative campaign ideas aligned with company goals.
Server
Heath Golf & Yacht Club
Heath
07.2023 - 01.2025
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Addressed customer inquiries and resolved complaints promptly and professionally.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Memorized menus and daily specials to provide accurate recommendations.
- Coordinated with kitchen staff to guarantee timely food and beverage delivery.
- Assisted with private events, managing setup, service, and cleanup responsibilities.
Sales Associate
Sodexo Oscar P’s General Store
Stephenville
08.2023 - 12.2024
- Explained merchandise features, assisting customers in the decision-making process.
- Ensured optimal shelf organization and restocking of products.
- Conducted cash register operations, ensuring accurate payment processing.
- Managed inventory tracking and supported receiving of new stock.
- Enhanced sales through effective promotion of loyalty programs.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members for efficient store operations during busy hours.
- Educated customers about promotions, products, and services available in-store.
Sales Associate
Target
Garland
05.2021 - 07.2023
- Greeted customers and provided information on store promotions and sales.
- Maintained inventory by restocking shelves and organizing displays effectively.
- Ensured cleanliness and organization of the sales floor for improved customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Operated cash registers, ensuring accurate transaction processing and handling of returns.
- Assisted with visual merchandising through effective stocking and display arrangements.
- Resolved customer issues swiftly, delivering timely solutions to enhance satisfaction.
Education
Bachelor of Business Administration - Marketing
Tarleton State University
Stephenville, TX12.2025
Skills
- Leadership and team collaboration
- Marketing strategy development
- Social media management
- Customer service excellence
- Event coordination and planning
- Vendor management
- Adaptability and flexibility
- Effective communication
- Time management skills
Certification
- FOOD 2SERVE Food Handlers License, 2021–Present
- TABC License, 2021–Present
Hobbies and Interests
- Modeled for Flying Monkey and Hayden LA
- Played recreational soccer for 11 years
- Participated in a 48-mile charity run for Special Operations Warrior Foundation
- Volunteered as a Camp Counselor at First United Methodist Church (3 years)
- Attended two mission trips supporting local food pantries
- Assisted at a Wholesale Show at Dallas World Trade Center
Websites
References
References available upon request.
Timeline
Events Manager
Advanced Body Scan
05.2025 - Current
Social Media Marketing and Graphic Design Intern
Sodexo
08.2024 - 05.2025
Sales Associate
Sodexo Oscar P’s General Store
08.2023 - 12.2024
Server
Heath Golf & Yacht Club
07.2023 - 01.2025
Sales Associate
Target
05.2021 - 07.2023
Bachelor of Business Administration - Marketing
Tarleton State University