Kathryn Wilkes
Round Rock,TX
Summary
#1 US Sales Rep at Zoho
Consistently outperformed sales goals, achieving 159% of the annual quota with $1.4M in revenue in 2024.
Results-driven Senior Account Executive with a successful track record in driving revenue growth within the Mid and Enterprise markets at Zoho Corporation.
Leveraging strong interpersonal skills and industry expertise, excels at building and maintaining strategic partnerships with clients to understand their business needs and deliver tailored solutions that drive profitability.
Renowned for consistently surpassing sales targets, cultivating long-lasting customer relationships, and collaborating effectively with cross-functional teams to provide top-notch customer service.
Passionate about leveraging technology to help businesses achieve their goals and maximize ROI.
Overview
20
20
years of professional experience
Work History
Senior Account Executive: Mid & Enterprise Markets
Zoho Corporation
05.2023 - Current
- #1 US Sales Rep
- Consistently outperformed sales goals, achieving 159% of the annual quota with $1.4M in revenue in 2024.
- Cultivated strong relationships with C-level executives and senior decision-makers to understand their business needs and provide tailored solutions
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Collaborated with cross-functional teams to deliver high-quality presentations, product demonstrations, and proposals to effectively communicate the value proposition
- Stayed current on company offerings and industry trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Recorded accurate and efficient records in CRM.
- Negotiated contract terms and pricing to maximize profitability while maintaining customer satisfaction and loyalty
- Led the completion of complex RFIs and RFPs under strict deadlines, ensuring accuracy, compliance, and compelling proposals that enhanced client engagement and increased win rates.
- Trained new employees on customer service, money handling and organizing strategies.
- Built diverse and consistent sales portfolio.
- Contributed to team objectives in fast-paced environment.
Account Executive, SMB
Zoho Corporation
10.2021 - 05.2023
- Managed full-cycle sales process, from prospecting and qualifying leads to closing deals for Zoho's suite of business software solutions.
- Exceeded sales quotas by 57%, driving revenue growth through new customer acquisition and upselling existing clients.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Consulted with businesses to supply accurate product and service information.
- Negotiated prices, terms of sales and service agreements.
- Built diverse and consistent sales portfolio.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed, maintained and utilized diverse client base.
- Kept detailed records of daily activities through online customer database.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Development Representative
Zoho Corporation
01.2021 - 10.2021
- Proactive Sales Development Representative consistently securing the highest number of meetings for Account Executives, driving pipeline growth and accelerating sales success
- Generated and qualified leads through proactive outreach and follow-up, resulting in a 20% increase in new business opportunities
- Conducted market research to identify potential prospects and developed targeted messaging to drive engagement and interest
- Utilized CRM software to track and prioritize leads, maintaining an organized pipeline and effectively managing follow-up tasks
- Participated in regular training sessions to enhance sales skills and stay updated on industry trends and best practices
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
Sales & Office Manager
Hallman Industries, LLC
04.2018 - 07.2020
- Managed a team of 11 office staff members, providing training, guidance, and support to ensure smooth operations
- Handled large accounts and international logistic operations
- Worked with National television networks and influencers for product marketing
- Oversaw all aspects of the sales process, from lead generation to closing deals, maintaining a high level of customer satisfaction
- Implemented new CRM system to streamline sales and office processes, increasing efficiency and productivity by 15%
- Coordinated office events and team-building activities to foster a positive work environment and promote team collaboration
- Developed and implemented sales strategies that resulted in a 20% increase in revenue over the past year
Strings teacher
The Musicians Woodshed
08.2015 - 03.2018
- Educate students in fundamentals of playing the violin/fiddle, viola, and cello
- Instructed students of all ages and skill levels in violin, viola, cello, utilizing a variety of teaching methods to ensure student comprehension and progress
- Planned and executed engaging and interactive group lessons, individual instruction, and ensemble rehearsals to develop technical skills and musical expression in students
- Collaborated with school administrators, parents, and fellow music educators to create a supportive and inclusive learning environment for string students
Data Collector
Dr. Addison Gradel, Neuropsychologist
06.2005 - 03.2010
- Conducted field research to collect and record accurate data on a variety of assigned tasks
- Worked collaboratively with team members to ensure data collection met project deadlines and requirements
- Maintained detailed records and documentation of all collected data for future reference and analysis
- Implemented quality control measures to ensure data accuracy and integrity throughout the collection process
- Utilized specialized equipment and software to gather and analyze data effectively
- Uploaded or transmitted data using secure protocols.
- Updated and maintained customer information, documents and records.
- Developed and implemented data entry operations.
- Checked for accuracy by verifying data and records.
- Managed and organized documents for data entry tasks.
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
- Followed data entry protocols, rules and regulations.
- Analyzed current data records to provide detailed reports.
- Gathered and submitted observational information in addition to required data points.
- Conducted surveys and documented all responses.
Testing Services Coordinator
Amarillo College
01.2004
- Administered and coordinated all aspects of testing services, including scheduling, proctoring, and score reporting
- Developed and maintained testing procedures and protocols to ensure accuracy and compliance with industry standards
- Provided exceptional customer service to students and faculty regarding testing services, answering inquiries and resolving issues in a timely manner
- Managed testing center operations, including overseeing inventory of materials, equipment maintenance, and maintaining a secure testing environment
- Collaborated with academic departments to coordinate specialized testing accommodations for students with disabilities
Education
Bachelor of Arts - Music Business
West Texas A&M University
Canyon, TXAssociate of Arts - General Studies
Amarillo College
Amarillo, TXSkills
- Relationship Building
- Strategic Thinking
- Industry Knowledge
- Negotiation
- Adaptability
- Results-Driven
- Team Collaboration
- Attention to detail
- Time management
Accomplishments
Revenue Growth & Sales Excellence
Winning Big Logos & Strategic Accounts
Training & Leadership Contributions
Process & Efficiency Improvements
- Exceeded annual sales targets by 159%, securing high-value enterprise accounts and driving multi-year contracts.
- Closed and expanded strategic deals with Fortune 500 companies, strengthening Zoho’s presence in enterprise markets.
- Led complex sales cycles, from discovery and solutioning to contract negotiation and implementation.
- Successfully closed enterprise deals with major brands, contributing to Zoho’s market expansion.
- Drove adoption of Zoho’s full suite of solutions, increasing account value through upselling and cross-selling strategies.
- Built and maintained executive-level relationships, ensuring long-term partnerships and revenue retention.
- Mentored and trained new account executives, improving team performance and onboarding efficiency.
- Developed best practices for enterprise sales, streamlining processes and enhancing win rates.
- Collaborated with marketing and product teams, providing insights that shaped go-to-market strategies and product enhancements.
- Optimized the enterprise sales playbook, improving close rates and reducing sales cycle times.
- Worked cross-functionally with customer success and implementation teams, ensuring seamless post-sales transitions and client satisfaction.
Hobbies and Interests
- Music and Art: Creative activities such as painting, drawing, glass blowing, ceramics, art projects, collaborating with other musicians/bands and recording violin/fiddle, playing piano.
- Nature: Anything and everything outdoors. Camping, hiking, exploring nature, traveling.
- Animals: Obsessed with all dogs and my two Boston Terriers. Would love to eventually start an animal rescue business/non-profit and I'm also starting to make dog treats hopeful to take them to Shark Tank one of these days.
- Cooking: I love creating my own recipes and hosting a dinner party.
- Fantasy Football
- Sports
- Traveling to new places, long walks on the beach
- Trying out new restaurants around Austin
- Crime podcasts
Timeline
Senior Account Executive: Mid & Enterprise Markets
Zoho Corporation
05.2023 - Current
Account Executive, SMB
Zoho Corporation
10.2021 - 05.2023
Sales Development Representative
Zoho Corporation
01.2021 - 10.2021
Sales & Office Manager
Hallman Industries, LLC
04.2018 - 07.2020
Strings teacher
The Musicians Woodshed
08.2015 - 03.2018
Data Collector
Dr. Addison Gradel, Neuropsychologist
06.2005 - 03.2010
Testing Services Coordinator
Amarillo College
01.2004
Bachelor of Arts - Music Business
West Texas A&M University
Associate of Arts - General Studies
Amarillo College
Similar Profiles
Ashwin KumarAshwin Kumar
Member of Technical Staff at Zoho Corporation | ZOHO CRMMember of Technical Staff at Zoho Corporation | ZOHO CRM
Gowtham RamasamyGowtham Ramasamy
Senior Technical Consultant at Zoho CorporationSenior Technical Consultant at Zoho Corporation
Mohammed FaizalMohammed Faizal
Technical Support Engineer at Zoho CorporationTechnical Support Engineer at Zoho Corporation