Results-oriented, people-focused, and self-motivated. Confident, fast learner, and congenial. An innovative problem-solver with communication and interpersonal abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pet Sitter
The Bryi’s Pet Sitting
03.2024 - Current
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Gave medication to pets following guidelines from owners.
Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
Increased client retention rate through excellent communication skills and genuine love for animals.
Office Assistant
JACO, Inc.
01.2010 - 01.2012
Managed bookkeeping including payroll, employee expenses, incurring company spending, travel logistics, scheduling, and bids
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Monitored and tracked budgets and expenses.
Portrait Photographer
Lifetouch
10.2022 - 03.2023
Persuade clients by promoting company products and services, collaborating with staff, and contributing to day-to-day administrative tasks including scheduling, interacting with customers and staff, and using software such as Microsoft Excel and Creation Studio
Listening to clients and using critical thinking skills to capture quality images
Developed strong relationships with clients, ensuring their comfort and ease during portrait sessions.
Delivered outstanding customer service, addressing any concerns or questions promptly and professionally.
Conducted thorough consultations with clients to determine their vision and preferences for each portrait session.
Education
Psychology
University of Houston
Houston, TX
Skills
Problem Solving
Enthusiastic
Positive Attitude
Team Player
Goal Oriented
Critical Thinking
Self-Motivated
Accountable
Determined
Honest and Trustworthy
Punctual and Reliable
Adaptability and Dependability
Client Communication
Schedule Management
Certification
Administrative Professionals Foundations - Certificate November 04,2022