Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn A. Williams

Topeka,KS

Summary

Achieved a 97% occupancy rate at Villa West Apts and Townhomes through expert property management and strategic financial planning. Excelled in conflict resolution and team leadership, enhancing tenant satisfaction and operational efficiency. Demonstrated proficiency in maintenance scheduling and occupancy management, securing repeat business and positive referrals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Caregiver

Family
10.2024 - Current
  • Assisted stepmother with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed housekeeping duties.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Property Manager

Villa West Apts and Townhomes
10.2015 - 06.2024
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Managed Annual Budget and Expenses, Meeting all Financial Goals and Requirements for 18 acre, 308 unit property.

Precious Jewelry Sales Associate

Neiman Marcus Stores
09.2014 - 09.2015
  • Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
  • Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Assisted in the training and mentoring of new hires, sharing best practices and knowledge to develop a strong sales team.
  • Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.

Education

Bachelor of Arts - Fine Arts

Washburn University of Topeka

Skills

  • Property management proficiency
  • Financial budgeting and reporting which includes payment collection and also Software and Database Management
  • Occupancy Management meeting 97% Occupancy Requirement, Perform Background checks, property tours and Inspections Prepare property agreements
  • Dispute and Conflict Resolution, Eviction Procedures with understanding the legal requirements for each
  • Maintenance Scheduling and Building Code Knowledge
  • Hire quality individuals and maintain a good working environment for employees and residents
  • Problem-solving
  • Time management
  • Relationship building

Timeline

Caregiver

Family
10.2024 - Current

Property Manager

Villa West Apts and Townhomes
10.2015 - 06.2024

Precious Jewelry Sales Associate

Neiman Marcus Stores
09.2014 - 09.2015

Bachelor of Arts - Fine Arts

Washburn University of Topeka

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Kathryn A. Williams