Dynamic manager with proven expertise in performance evaluation, budget oversight, and conflict resolution. Known for fostering effective communication and managing teams to streamline processes and enhance operational efficiency. Flexible hard worker ready to learn and contribute to team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Personnel Services Manager
Summer Institute of Linguistics
Ukarumpa
01.2024 - 06.2025
As the Personnel Services Manager, I spent my time communicating and coordinating with multiple sending organizations, Papua New Guinean government agencies, and expatriates living in Papua New Guinea. It was the job of the Personnel Services Manager to ensure proper procedures were followed to obtain work permits, visas, and professional registrations.
Conducted annual performance evaluations for international and national staff.
Oversaw the budget and communicated with the Directorate Team, the Chief Human Research Officer, and fellow expatriate employees.
Managed service staff to ensure compliance with company policies.
Conducted regular team meetings to discuss, process improvements, and discuss upcoming potential difficult circumstances.
Clinic Manager
Summer Institute of Linguistics
Ukarumpa
05.2023 - 01.2024
Oversaw daily clinic operations and ensured compliance with health regulations.
Supervised administrative staff and facilitated training on clinic procedures.
Coordinated with healthcare providers to streamline patient care processes.
Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
Provided oversight of financial management of the clinic, including budgeting and forecasting.
Coordinated international medevacs between Papua New Guinea and Australia for expatriate patients.
Conducted annual performance appraisals for all staff.
Facilitated debriefs after major medical incidents.
Owner/Operator
Willamette Community Management
Albany
10.2009 - 12.2022
Managed daily operations to ensure smooth workflow and efficient service delivery.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Monitored financial transactions to ensure compliance with budgeting guidelines.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Provided annual, quarterly and monthly financial reports to every client (Home Owners Associations).
Conducted frequent compliance inspections in Home Owners Associations.
Education
Bachelor of Science - Business Management
Western Baptist College
Salem, OR
05-1999
Skills
Performance evaluation
Budget oversight
Conflict resolution
Time management
Effective communication
Financial reporting
Positive attitude
Certification
Intercultural Communications Course Graduate
Attended Pacific Orientation, Melanesian Institute
Scientific Researcher at Azerbaijan National Academy of Sciences, Linguistics InstituteScientific Researcher at Azerbaijan National Academy of Sciences, Linguistics Institute
Member of Brain and Language Processing Lab at Graduate Institute Of Linguistics, National Taiwan UniversityMember of Brain and Language Processing Lab at Graduate Institute Of Linguistics, National Taiwan University