Kathryn Pounds
Durango,CO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Well-qualified coordinator with with proven success in improving operations and solving problems. Build relationships with customers and team members to further company goals. Ready to take on training and gain experience for new professional challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant, Human Resources
DURANGO FIRE PROTECTION DISTRICT
02.2023 - Current
- Manage payroll, department-wide health fairs and injury reports for approximately 170 employees.
- Assist with new hires, including systems management/troubleshooting and paperwork.
- Manage organization of and conduct interviews for open positions.
- Manage, organize, record and serve as Designated Election Official for Board of Directors.
- Manage department-wide special events.
- Assist Fire Chief, Deputy Chiefs, and Human Resource Director with scheduling, projects, and other duties as assigned.
- Serve as Secretary of DFPD's Firefighters Fund Committee.
Administrative Assistant, Operations
DURANGO FIRE PROTECTION DISTRICT
04.2021 - 01.2023
- Administrator of multiple records management software and DFPD's website.
- Provided customer service and maintained updated records of certifications for 170 users.
- Certified proctor for Colorado Department of Fire Prevention and Control.
- Coordinated travel for staff trainings.
Office Coordinator
Doug's Auto Body
06.2020 - 04.2021
- Managed vehicle repair schedule for approximately 15 vehicles each week.
- Ordered necessary parts for repair of vehicles.
- Coordinated daily vehicle-progress meetings.
Cashier and Stocker
The Grocery Store
11.2019 - 05.2020
Teacher
Cordova Elementary School
08.2019 - 10.2019
Administrative Assistant
Bellevue Baptist Church
06.2006 - 07.2019
- Provided customer service in TouchPoint Software for 300 users.
- Trained in TouchPoint Software with class sizes up to 60 in attendance.
- 'Trained the Trainer' by showing quick tips and showing uses of software to its extremities to better reach end users.
- Trained end users on basic and complex uses of software to better reach their audience.
- Project-managed multiple, organization-wide events annually with up to 3500 attendees.
- Planned and designed sessions with various departmental heads to successfully reach customers.
- Managed onsite customer service on days of events.
- Answered customer questions through phone calls and emails on a daily basis
- Conducted and wrote surveys through Survey Monkey.
- Created surveys for purpose of measuring organization's success, workshop interests and feedback.
- Worked with Communications Department to market, write and edit publications.
- Collaborated to ensure layouts, content, style and branding were accurate.
- Final reviews prior to distribution.
- Coordinated personnel administration activities for 20 people in Kronos Workforce Management Software by processing timekeeping and PTO approvals.
- Communications hub for internal and external distribution.
- Budget planner for annual departmental spending.
Education
Bachelor of Science in Education -
University of Memphis
Memphis, TN05.2006
Skills
- Customer service
- Project organization
- Event organization
- Detail-oriented
- Microsoft Office Suite
- Written and Verbal Communications
- Meeting Coordination
- Calendar Management
- Employee Relations
- Effective Planning
- Training facilitation
Certification
Notary Public
Event Management
Event management has not only been a big part of my career but has also been a personal hobby. Anything from retirement and Christmas parties, a wedding to live simulcasts, workshops and conferences. Such planning includes scheduling, registration, troubleshooting, disbursement of materials, and coordination with multiple departments or members of the community.
Languages
Spanish
Limited Working
Timeline
Administrative Assistant, Human Resources
DURANGO FIRE PROTECTION DISTRICT
02.2023 - Current
Administrative Assistant, Operations
DURANGO FIRE PROTECTION DISTRICT
04.2021 - 01.2023
Office Coordinator
Doug's Auto Body
06.2020 - 04.2021
Cashier and Stocker
The Grocery Store
11.2019 - 05.2020
Teacher
Cordova Elementary School
08.2019 - 10.2019
Administrative Assistant
Bellevue Baptist Church
06.2006 - 07.2019
Bachelor of Science in Education -
University of Memphis
Notary Public
Similar Profiles
Cameron SparksCameron Sparks
Volunteer Wildland Firefighter at Truckee Meadows Fire Protection DistrictVolunteer Wildland Firefighter at Truckee Meadows Fire Protection District
Tommy PowersTommy Powers
Firefighter at East Dundee Fire Protection DistrictFirefighter at East Dundee Fire Protection District
Kevin GoldenKevin Golden
Paramedic/Firefighter at Beecher Fire Protection DistrictParamedic/Firefighter at Beecher Fire Protection District