Summary
Overview
Work History
Skills
Timeline
Generic

Kathryne Castellanos

Pasadena,Texas

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

26
26
years of professional experience

Work History

Sales Consultant

Sysco South Texas
04.2025 - Current
  • Managing a territory consisting of both LCC & TRS customers. Targeting both lost/recovery and new customer partnership opportunities; utilizing all business resources and tools to penetrate existing accounts and grow new business.
  • Advising clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase..
  • Fostering lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Key Account Representative

Sysco South Texas
03.2020 - 04.2025
  • Managed a successful territory combination of Local & Corporate Contract Business: more than $1.5M in weekly sales.
  • Managed Houston Livestock Show and Rodeo CMU-NICA business of $1.6 M in additional seasonal sales
  • Coordinated with sales reps across regions for specific concepts to drive opportunities, maintain consistency and communication, and ensure contract compliance.
  • Evaluated inventory of key and proprietary items for multiple concepts, communicating daily with the merchandising team and customers to ensure we continue to meet/exceed expectations.
  • Increased account retention by consistently exceeding client expectations and resolving issues promptly.

Manager Contract Sales | Healthcare

Sysco South Texas
07.2018 - 03.2020
  • Managed and led the CMU Healthcare Team: overseeing multiple GPO’s Sodexo| HPSI| Forum| Vizient
  • Coached the team to achieve account penetration while minimizing lost business.
  • Encouraged continuous development, learning to include new technologies, platforms, trends and products.
  • Developed and maintained relationships with customers and suppliers through account development.

Contract Sales Account Executive

Sysco South Texas
10.2016 - 07.2018
  • Managing Memorial Herman Hospital System/ Texas Southern University / under Sodexo GPO ~ $48M annually
  • Developed and implemented new retail offerings and outlets for Sodexo, increasing sales
  • Coordinated and executed “farmers markets” in the hospital café areas, utilizing multiple partner vendors and brokers, increasing customer engagement and sales for new items
  • Conducted regular sales presentations to showcase Sysco's offerings and demonstrate product value.

Marketing Associate

Sysco South Texas
12.2012 - 10.2016
  • Proven ability to manage multiple target accounts both LCC & TRS and generate double digit growth. Successfully coordinated exclusive partnership opportunities utilize all available resources.
  • Awards | 2014: Rookie of the year, Chairman’s Club | 2015: Chairman’s Club | Positive sales growth and new accounts year over year

General Manager

Haven, Seasonal Kitchen
12.2009 - 06.2012
  • General Manager overseeing 150-seat full service independent restaurant
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules
  • Assisted Chef Randy Evans with menu creation, sourcing & layout
  • Creation and overseeing of craft cocktail bar, inventory and cost control
  • Created email marketing, promotional events, ad placement. Cultivating strong relationships with customers & vendors to ensure long-term success and loyalty.
  • Awards included Best New Restaurant 2010; Best Chef 2011

Marketing Director,

Brennan’s of Houston
09.2002 - 10.2008
  • Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
  • Created content and promotional materials to drive engagement and conversions. Cooking classes, Charity Events off site; Culinary Tours, chef of the day
  • Assisted Executive Chef Randy Evans in writing and development of The Kitchen Table cookbook ~2006 release
  • Assisted Alex Brennan-Martin with the execution of The Simple Truth management book ~ 2004 release
  • Created the Friends of Brennan's Club to introduce digital marketing efforts for increased online presence and customer engagement.
  • Responding and resolving all customer complaints

Account Manager

Sachnowitz & Co ~ Advertising Agency
01.1999 - 08.2002
  • Managed print & broadcast ad campaigns creation & design ~ placement and media traffic
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Memorial Herman Hospital; East Texas Medical Center: Houston Independent School District, DePelchin Children’s Center: Texas Southern University: Entergy Power / East Texas Division

Skills

  • Customer relationship management
  • Objection handling
  • Team leadership
  • Organization and time management
  • Teamwork and collaboration

Timeline

Sales Consultant

Sysco South Texas
04.2025 - Current

Key Account Representative

Sysco South Texas
03.2020 - 04.2025

Manager Contract Sales | Healthcare

Sysco South Texas
07.2018 - 03.2020

Contract Sales Account Executive

Sysco South Texas
10.2016 - 07.2018

Marketing Associate

Sysco South Texas
12.2012 - 10.2016

General Manager

Haven, Seasonal Kitchen
12.2009 - 06.2012

Marketing Director,

Brennan’s of Houston
09.2002 - 10.2008

Account Manager

Sachnowitz & Co ~ Advertising Agency
01.1999 - 08.2002
Kathryne Castellanos