Kathryn E. Evans

• Gave animals proper attention to promote secure environment in owner's absence.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Exercised animals regularly with walks and rigorous play activities.
• Communicated professionally with pet owners via phone, email, and text.
• Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
• Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

By far, staying at home to raise my children is the most difficult job I have ever done. Because of the especially personal nature of this job, I find it excruciating to describe my responsibilities formally. My oldest child was in 2nd Grade when I went full time mom, and I had so much to learn. My children were always in the care of nannies, babysitters, and child care centers, so I had to learn how to run a household with no actual training. It was trial by fire and I can confidently say I have done the job well. My 15 year old is on the spectrum, but has become quite secure and able in his daily life. My 13 year old is a force of nature and I'm excited to see how her future unfolds. The list of skills I have gained in the last several years are numerous and include but are certainly not limited to: handyman and home repair; tutor; counselor; EMT; crisis management; advocate and personal chef. I can tape and mud drywall like a pro.

• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Attended professional meetings and conferences to maintain and improve professional competence.
• Supervised childcare workers and oversaw facility to meet state requirements for education and training.
• Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
• Maintained high-quality child care standards based on developmentally appropriate practices.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Substituted in classrooms when teachers were unable to perform classroom duties.

• Established and enforced controls on revenue and expenses to protect company assets.
• Collaborated with sales staff and management to define standards, policies and procedures to meet company revenue goals.
• Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
• Introduced software tools and process improvements to mitigate loss and drive operational growth.
• Executed all documents related to the sale of an automobile, including bank contracts, in state and out of state vehicle registration.
• Provided options to every customer every time of all available protection plans and insurances to enhance the vehicle ownership experience.
• Main point of contact and document handler for the "Cash for Clunkers" program. Verified all paperwork was properly executed to ensure government funds were deposited promptly.
• Assisted sales staff with customers who had extra concerns regarding purchases, securing the sale.

• Processed all legal documents and paperwork for automobile sales transactions.
• Responsible for generating profit via sales of aftermarket products such as service contracts and vehicle maintenance packages.
• Maintained high customer satisfaction ratings, ensuring repeat business.

• First point of contact with customers via phone system
• Greeted customers
• Auto Sales Consultant - Assisted consumers in purchasing an automobile purchase which included needs assessment, product display, test drive, price negotiations, final delivery
• Finance Manager - Processed all legal documents for the purchase of an automobile.

• Examined, categorized, and sorted incoming documents.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
• Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.

• Greeted guests entering and exiting store to foster customer satisfaction.
• Worked together with cashiers to guarantee customer satisfaction.
• Assisted with maintaining clean and organized store appearance.
• Maintained customer satisfaction by assisting with carrying out goods.