Dieon Daniel’s
Dallas,TX
Summary
Dynamic construction professional with a proven track record at Core Personal Staffing, enhancing project efficiency through innovative techniques and quality control. Skilled in problem-solving and teamwork, I promote sustainability and client satisfaction while ensuring timely project completion. Proficient in construction standards and adept at fostering collaboration among diverse teams.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Construction
Core Personal Staffing
06.2025 - Current
- Enhanced project efficiency by implementing innovative construction techniques and strategies.
- Conducted quality control of materials used in construction.
- Promoted environmental sustainability by recommending energy-efficient materials and construction methods.
- Proactively addressed potential construction issues by conducting thorough pre-construction site assessments and developing contingency plans.
- Planned efficient routes by accounting for traffic, road conditions and construction.
- Collaborated effectively with construction teams to ensure seamless transitions from construction to commissioning phases.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Increased client satisfaction with timely completion of high-quality construction work.
- Reduced construction errors by implementing standardized quality control procedures.
Customer Service Representative
Met Connection
01.2024 - Current
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed order processing and tracking using CRM systems to ensure timely delivery.
- Collaborated with team members to streamline communication processes, improving response times.
- Trained new staff on best practices for customer interaction and system usage.
- Analyzed feedback trends to identify areas for service improvement and implemented solutions.
- Assisted in developing training materials that improved onboarding efficiency for new hires.
- Facilitated cross-department collaboration to address complex customer concerns effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Warehouse Worker
Fed Ex Ground
01.2023 - 08.2024
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse floor.
- Coordinated loading and unloading of freight, ensuring accuracy in shipment documentation.
- Maintained inventory accuracy through regular cycle counts and reconciliations.
- Implemented safety protocols, reducing workplace incidents through training and vigilance.
- Assisted in optimizing storage layouts to enhance space utilization and workflow efficiency.
- Monitored equipment performance, reporting maintenance needs to ensure minimal downtime.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Yard Maintenance Worker
Southwest Scaffolding
05.2020 - 03.2022
- Operated landscaping equipment to maintain cleanliness and safety of yard areas.
- Conducted regular inspections to identify maintenance needs and ensure compliance with safety standards.
- Trained new employees on proper use of tools and adherence to safety protocols.
- Oversaw daily yard operations, ensuring all tasks were executed efficiently and effectively by crew members.
Education
High School Diploma -
Lincoln Highschool
Dallas, TX05.2006
Skills
- Construction standards
- Construction inspection expertise
- Outdoor Staircase Construction
- Thesaurus construction
- Construction Site Maintenance
- Modular construction
- Landscaping construction
- Fence repair and construction
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Forklift training
Timeline
Construction
Core Personal Staffing
06.2025 - Current
Customer Service Representative
Met Connection
01.2024 - Current
Warehouse Worker
Fed Ex Ground
01.2023 - 08.2024
Yard Maintenance Worker
Southwest Scaffolding
05.2020 - 03.2022
High School Diploma -
Lincoln Highschool