Kathryn (Katie) McKee
Decatur,TX
Summary
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 2 years of successfully assisting veterinarians in surgery/treatment and taking medical histories as well receptionist duties. Committed to learning new tasks and considered highly motivated employee.
Overview
3
3
years of professional experience
Work History
Veterinary Receptionist
Krum Veterinary Hospital
02.2024 - Current
- Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Boosted clinic revenue with accurate billing and invoicing procedures.
- Cultivated strong relationships with local pet-related businesses to enhance referral networks for the clinic.
- Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Increased accuracy of medical records by diligently updating patient information during each visit.
Veterinary Assistant
Sac Pet Vet
12.2021 - 12.2022
- Can draw blood and insert surgical catheters
- Can perform manual cystocentesis successfully
- Restrained animals safely during exams and procedures.
- Experienced with taking a variety of x-rays.
- Can perform manual urinalysis, fecal flotation, ear cytology and blood smears
- Equipment and Instrument Sterilization
- Strong ability to keep composure during pet euthanasias
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs and cats.
Client Service Representative
Atlantic Street Pet Emergency Center
08.2021 - 10.2021
- Ability to handle high-volume influx of phone calls
- Capable of handling highly distraught clients
- Telephone etiquette
- Multi-Line Telephone Systems Customer and Client Relations Verbal and written communication
- Product and Service Sales Cash register operations
- Fielded phone calls from pet owners, answered questions, took messages for veterinarian.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Education
No Degree - Veterinary Technology
Carrington College California - Sacramento
Sacramento, CANo Degree - Early Childhood Education
Sierra College
Rocklin, CAHigh School Diploma -
Antelope High School
Antelope, CA06.2012
Skills
- Appointment Scheduling/ Confirming
- Telephone etiquette
- Multi-Line Telephone Systems
- Customer and Client Relations
- Verbal and written communication
- Product and Service Sales
- Cash register operations
- Animal behavior observation
- Patient Positioning
- Instrument pack sterilization
- Medication Administration
- Animal restraint
- Animal care
- Equipment and Instrument Sterilization
Timeline
Veterinary Receptionist
Krum Veterinary Hospital
02.2024 - Current
Veterinary Assistant
Sac Pet Vet
12.2021 - 12.2022
Client Service Representative
Atlantic Street Pet Emergency Center
08.2021 - 10.2021
No Degree - Veterinary Technology
Carrington College California - Sacramento
No Degree - Early Childhood Education
Sierra College
High School Diploma -
Antelope High School
Similar Profiles
Randie NewtonRandie Newton
Paraprofessional at Krum Middle SchoolParaprofessional at Krum Middle School
Megan HunterMegan Hunter
Librarian at Krum ISDLibrarian at Krum ISD
Nichole BaxleyNichole Baxley
HOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary ClinicHOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary Clinic