Kathryn L. McDuffy
Bartender
Temecula,CA
Summary
Professional Bartender / Bar Manager with an extensive knowledge of spirits and an intuitive ability to engage customers of all types. Friendly, open, and committed to building a customer base by providing a positive service experience. Looking to bring mixology proficiency and engaging customer service as well as team building skills to a dynamic team at a high-volume, fast-paced establishment. A bartender with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Lead Bartender /Bartender Trainer
The Bank
Temecula, CA
11.2017 - Current
- Recruited and trained new bartenders and barbacks on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Operated efficiently in high-volume setting to prepare and sell $4,000.00 to $15,000 in individual sales.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Balanced multiple cash drawers, ran reports, batched out operating system, set alarms, secured and locked building, divided tips, made bank drops, paid out security staff, and djs nightly.
Bartender
Harrah's Resort and Casino
Valley Center, Ca.
12.2016 - 11.2017
- Prepared drinks for day club and night club operations.
- Average sales ranged daily from $3,000.00 to $5,000.00 in individual sales.
- High volume bartending preparing craft and frozen cocktails.
- Managed bar revenues, ensuring that all patrons were billed, and all cash properly accounted for.
- Verified that guests at bar were of legal age.
- Poured drinks using standard pour according to specifications.
Bar Manager / Bartender
Old Town Pub & Grub
Temecula, CA
01.2014 - 12.2016
- Hired, trained, and evaluated employees.
- Coordinated events and was in charge of booking musical talent.
- Managed restaurant and daily operations.
- In charge of scheduling employees, making sure all shifts and events were properly staffed, inventory, ordering, and generating daily reports for business.
- Maintained weekly logs of all inventories, including liquor, wine, beer, supplies, and food.
- Implemented inventory system as well as training program for business.
- In two-year period dramatically increased sales and overall revenue for business.
- Worked shifts behind bar which would generate over $4,000.00 in individual sales within two-hour period.
- Oversaw general operations of restaurant daily, nightly, and during club nights.
- Performed closing accounting procedures weekly including processing daily reports, processing cash drops, bank deposits, checking out all employees, maintaining alarm systems and securing building.
- Followed all safety protocols for food service.
- Opened and closed bar on daily basis while ensuring great guest experience and building return guests.
- Answered phones and dealt with guest relations on daily basis.
- Programmed micros computer systems to inventory and new selections on weekly basis.
- In charge of pricing of products offered.
- Assisted with payroll, paying vendors, reps, and other various projects dealing with promotions, advertising, and growth of company.
- Would operate busy high-volume bar, attending to guests needs, and ensuring an amazing guest experience.
- Assisted in opening second bar which included setting bar up, bottle placement, pricing, creating bar top and interior design.
- Developed seasonal specialty drink menus along with draft selections.
Bartender / Bar Trainer
Yard House
Temecula, CA
04.2009 - 02.2014
- Trained in knowledge of over 300 beers and specialty drinks.
- Assisted in training of new employees in business practices.
- Changed kegs, maintained kegs and liquor rooms.
- In charge of selecting weekly rotating beer menu and updated menus daily.
- Worked 80 chairs alone with sales ranging from $2,000 to $5,000 daily.
- Maintained weekly logs of beer inventory as well as set up of bottles.
- Opened and closed bar which included final walk through to ensure bar inventory and building were secured.
- Provided excellent customer service and maintained high degree of professionalism.
- Assisted in programming POS computer systems per instructions with corporate.
- Upheld strict cash handling procedures.
- Managed bar revenues, ensuring that all patrons were billed, and all cash properly accounted for.
- Closed out cash register and prepared cashier report.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CAAssociate of Arts -
Mt. San Jacinto
Menifee, CASkills
- Strong verbal communication
- Extremely organized
- Team leadership
- Ordering bar supplies
- Creative mixology
- Classic cocktails
- Knowledge of craft and microbrews
- Attending multiple customers
- Marketing and advertising
- Highly reliable
- Liquor, beer and wine knowledge
- Responsible alcohol service
- Staff training/development
- Staff scheduling
- Inventory control and record keeping
- Business operations expertise
Certification
Riverside County Food Handler's Certified
TIPS Certified
CARE Certified
Timeline
Lead Bartender /Bartender Trainer
The Bank
11.2017 - Current
Bartender
Harrah's Resort and Casino
12.2016 - 11.2017
Bar Manager / Bartender
Old Town Pub & Grub
01.2014 - 12.2016
Bartender / Bar Trainer
Yard House
04.2009 - 02.2014
High School Diploma -
Capistrano Valley High School
Associate of Arts -
Mt. San Jacinto
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