Ensured a smooth flow of service in the restaurant.
Trained new staff members on proper customer service techniques, use of equipment, and sanitation standards.
Worked closely with management teams to improve operational efficiency.
Provided exceptional service to high volume of daily customers.
Knowledge in wine, food, and service.
Innkeeper
Pridwin Hotel and Cottages Shelter Island
Shelter Island, NY
06.2023 - 10.2023
Company Overview: 4-diamond seaside resort.
Cater to guest needs with exceptional service, complete check-in/check-out finances and satisfaction; tend to hotel lobby, communications liaison.
14U Girls Volleyball Club Head Coach
Chosen Spot Volleyball Club
Canandaigua, NY
01.2023 - 05.2023
Developed and implemented practice plans to ensure team success, while providing a safe and fun environment.
Served as a mentor for student-athletes on the team by providing guidance in academics, athletics, and personal development.
Assisted athletes in developing mental skills such as focus, concentration, motivation, discipline, goal setting.
Undergraduate Teaching Assistant
Hobart And William Smith Colleges
Geneva, NY
01.2023 - 04.2023
Provide feedback and assist students on assignments. Assist faculty with department events, programs, and developing the Anthropology department.
Administrative Assistant
Dicks Sporting Goods
Watertown, NY
08.2020 - 08.2021
Complete schedules, orientation of new employees, carry out first-round phone interviews, personal employee file organization, manage employee/store performance.
Education
Bachelor of Arts - Cultural Anthropology, German Language